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Customer reviews

Rating 4.5 out of 5 stars with 38669 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 38,668 reviews
  • Rated 5 out of 5 stars

    Work Horse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product looking forward to using Co-pilot on my new adventures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Personal Enough

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an undergraduate in school for the past 16 years, and I couldn't have done it without this software. I showed a cute woman at my work my PowerPoint for school. She liked it. She was very beautiful. Spondored by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra advantages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has always been my go to. When I bought this subscription it came with bonuses of 3 extra months and 1 TB of cloud storage. Win win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software for new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was alittle hard to follow especially on a new laptop and OS software. But i got it done. Downloaded fine. We got a total of 15months for buying it, 3 free months added for buying a laptop too. Cant complain, i needed to have word and excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Microsoft programs in this package!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience at the Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent selection. Love Asus laptop. 1T non moving parts storage. Illuminated key board, touch screen, light weight. Good price. Excellent attention. Will recommend Elias the sales person. Very satisfied. Good sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product helping to produce our laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a pretty solid product overall. It's essentially a suite of cloud-based tools that integrates everything from Word, Excel, PowerPoint, and Outlook to Teams, OneDrive, and more. The subscription model is great for regular updates, and since it's cloud-based, you get seamless syncing across devices. For personal use, it’s convenient, especially if you’re already using a lot of Microsoft apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted Microsoft 365 for a while now, and it came free with another purchase. Thrilled to have it, and highly recommend! Long-gone are the days where you had to spend $XXXs on software that would be added to just one computer - love that everything is saved in the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to activate this product Personal is all I needed and need now. The programs included are fantastic and allow so much easier handling of data. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I purchased Office 365 I had my doubts only because I would have to depend on the cloud for everything. After I purchased it I saw how easy it is to use and install. I enjoy it and the idea that it continues to update is wonderful. Buying the old way limited one tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Technology store ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help was very pleasant, very knowledgeable and even patient for an older adult such as me.It is very important that the older adults try getting technology, as the world has changed so my.best buy has been the place for me hands down. I would recommend anyone to best buy for thier technology support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copilot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the copilot for each package! Were easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved using it and it was super easy to do since they did add it to my account when I first did my first ever purchase and I just love using the Microsoft when I send emails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft-yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloading the new Microsoft 365 was surprisingly easy using the electronic connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bundle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best package deal for a computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too thrilled with this one. I think since it is for one user that is what is causing me the issues we are having with trying to set up my husband and his email. I am the one who would use the word/excel and powerpoint not him but no biggie.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for paying bills and what little work I do outstanding

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365. Learning the program

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using MS Office on computers for years. In fact, my first computer had a Dot Prompt. At one time I was very proficient with both Word and Excel. I am transitioning from a laptop to iOS iPad and was hoping that 365 Personal was going to give me the tools I needed. You should know that I am 80 years old. It’s more difficult to learn new things. I think I have the basics down after a few weeks. However, I’ll be looking for a 365 for IOS for Dummies book. I think it will meet my needs, once I learn how to use it. It was not a seamless transition for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for beginners and remote to in office work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365 - offers a lot of features for users to use cloud storage and use especially now with many employees doing work from home and office. The familiarity of normal programs aside (Word, PPT etc.) it allows you to be efficient in any work you need to do. I wish the renewal was a little longer but since this is the only option went with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cate,

      We are glad you find that Microsoft 365 Personal has all the tools you need for work. Thanks for sharing your review.

      Best,

      Nelson
      Microsoft Customer Care Microsoft