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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38454 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 38,453 reviews
  • Rated 5 out of 5 stars

    Microsoft tools

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has Word. I use that the most. It has many text features. I do not really use excel. It is compatible with my Windows 10. This is an up to date version. The functions are easy to navigate. If you have an email with them, you can edit right in the email or browser. There is a good save function.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've found the functionality of your new Microsoft 365 Personal subscription easy to navigate! We've designed each feature to offer our users a quality experience, and couldn't be happier knowing you are enjoying your time with your new abilities. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Reliable as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable as always, use the excel and power point, no difficulties adding to laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and meets all my needs. Price point good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Not complicated to use. Make everything more organized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is exceptional. I like that it gives you options on what you would like backed up to the cloud. It offers continuous updates that keep your computer safer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and register my information and works fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has been a great addition to my new laptop setup. The installation was quick and easy, and having access to Word, Excel, PowerPoint, and OneDrive in one subscription makes everything very convenient. I use it daily for work, resume updates, interview preparation, and personal documents, and it runs smoothly across all my devices. The cloud storage and automatic saving features are especially useful because I can access my files anywhere without worrying about losing data. Overall, it’s a reliable and worthwhile subscription for both professional and personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All the Programs I Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Microsoft Word for my new computer and I really like that this Microsoft Office has all the programs I need including Word, Excel, Outlook and Powerpoint. I use the programs a lot for work and this is easy to install on your computer. I like using Outlook for my email and it is fast and simple for all my email needs. This is all the programs I need in one pack and easy to install on your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription installation successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Nothing special. Easy to install. Not crazy about having to pay yearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not techy ken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a techy person, but after working with chatgpt, found hp computer similar to the one that broke. Went to best buy and they found one for me. The person I worked with spent the time with me to go over what I needed. There were were two to chose from and he helped me to decide. This is why I like best buy, they realized I needed help and spent the time woth me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Microsoft Office

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to be included with the purchase of a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to use. Product was very simple to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was easy to install and has everything I need to complete my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microsoft office, it gains me full access without interruption's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Office 365 Personal (1 Person)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is working very well across Windows, Mac OS, Apple iOS, and Android devices. Installation and activation were smooth, and all applications perform efficiently. Cloud storage, document syncing, and productivity tools operate seamlessly. It provides reliable performance for work, school, and personal use with excellent compatibility and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technical staff were great, the software was installed very timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea Microsoft

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft products for 30+ years and find the current office suite to be the best yet. I use Word and Excel on a daily basis because they are quick, easy to use and exacting in their performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product and great value for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m honestly impressed with this product. From the moment I opened the box, everything felt high-quality and well-made. It works perfectly, looks great, and has made my daily routine so much easier. The performance is fast, reliable, and way better than I expected for the price. I’ve tried other brands before, but this one stands out for its durability and attention to detail. If you’re thinking about getting it — just go for it. You’ll be glad you did!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The usual Microsoft bundle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected - I've been using 365 for years on my work computer, and needed it on my home one. Word, Xcel, Powerpoint, Outlook, Defender, and storage on One Drive - I guess I've been pretty spoiled to consider access to all of them as no big deal. I wish One Drive was not so persistent in trying to sync everything all the time. Includes the usual aggravations of Microsoft - various pet peeves that we live with because we want the industry standard, and that we've found work-arounds for to accomplish what's needed. (such as, do image manipulations in Powerpoint, and then copy/paste them into Word). I got a discount on the price when I purchased my computer, but full price isn't too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as a Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product as a gift for my daughter to load onto the new laptop I also bought her. She has downloaded the product, and as far as I know, she has not had any problems with it. I have had a Microsoft 365 subscription for several years, and I don't know what I would do without it!!

    I would recommend this to a friend