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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38466 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 38,465 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this all throughout high school, and now in college I'm going to continue to use it because of how amazing it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for beginners and remote to in office work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365 - offers a lot of features for users to use cloud storage and use especially now with many employees doing work from home and office. The familiarity of normal programs aside (Word, PPT etc.) it allows you to be efficient in any work you need to do. I wish the renewal was a little longer but since this is the only option went with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cate,

      We are glad you find that Microsoft 365 Personal has all the tools you need for work. Thanks for sharing your review.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific for all my needs! Makes word processing simple!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Subscription concept

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the subscription concept. But understand the why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 fits the bill for an Office software package. Easy installation and easy to learn and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all the basic needs of typing. Great value since it was included in a bundle deal with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the windows programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product. My system runs spongy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my Dell laptop really easy to install and navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplify you life with Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the investment to be able to use the same programs at home that I use at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Magic by Nest Nuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft software is an encompassing product designed to capture our daily needs Very key to every individual user A smart way to go and one -stop shop item that has a universal positive effect in return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Was concerned going from Windows 10 to Windows 11, but so far no issues. Great computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Tishiba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 Toshiba laptops and was always happy with them. Just bought the new 15.6 satellite radius 2 in 1. The first one had 8.1 and I did the windows 10 upgrade and lost the mouse. Unfortunately Toshiba's drivers were not compatible with Windows 10 yet. I had the Geek Squad down grade it back to 8.1. When I went back they told me the driver was now available and I could have it upgraded back to. WINDOWS 10. Went to pick it up and same problem no mouse and it took way to long to start up. The tech realized it was a lemon and I was very frustrated. I had only bought it a month ago and with all the issues had not much of a chance to use it. He spoke to the manager and got us a more updated one already equipped with Windows 10. Took it home and I am very happy with it. I want to thank Anthony at the Salem N. H. BEST BUY. He went above and beyond to address our issue and. get us a new updated laptop even though our exchange period had expired on the other one. He made sure the laptop was up and running perfectly for us. I am really enjoying this laptop. It is fast, amazing stereo sound and beautiful screen color quality. It is the Toshiba Satellite Radius 2 in 1 P55W C5204. Amazing and elegant design. Sometimes you get a lemon but I really appreciate that Anthony made sure we were given a new upgraded version of the laptop without me having to ask. The Toshiba is a very versatile laptop that can be used in 5 position modes including tablet mode. I would recommend this laptop. I have always been a Toshiba fan. I always buy my laptops at Best Buy. The Geek Squad coverage plan is well worth the price. They are great in person and over the phone for tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price! So far so good, hope it continues. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Microsoft 365 every day in different situations. I wouldn't use anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best service I’ve ever received. The rep Soleman was the gifted tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boom awesome buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had everything I needed is Eazy to storm quick and fast awesome bye for being a packaged deal would definitely guarantee it to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Program Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the cashier for suggesting Microsoft 365. The program runs faster compared to when I used it in college which makes a huge difference when I can do everyday tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I purchased Office 365 I had my doubts only because I would have to depend on the cloud for everything. After I purchased it I saw how easy it is to use and install. I enjoy it and the idea that it continues to update is wonderful. Buying the old way limited one tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at a great price! My advice is to get this package deal with your laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Great product. Very easy to access and download. Great job Best Buy.

    I would recommend this to a friend