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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38669 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 38,668 reviews
  • Rated 4 out of 5 stars

    Great for at home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars for the price. It's unfortunate that you have to renew every year now. I liked Office Suite better when you had it for the life of your computer. This version works good. No real issues, except I have no icons on my computer. Maybe it was a setting when loading the software, but I don't remember the option offered. The only way I can open the program is to open a document that uses the program to run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my Imac

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for personal or professional use. Fast easy to use or user friendly! Nice screen easy to see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was easy to install and performs as I need it to, I'm very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft program ease of use.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal has many features and Best Buy offers total tech support availability to help when you can’t resolve a problem. I am tech challenged. This is an easy product to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was just what I needed to get back into digital scrapbooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Office

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit that I enjoy some of the added features, especially in Word. Dictation is quite functional and I can't think of the other features that I like, but the office suite has been useful in previous computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft stuff in one location

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its all the Microsoft stuff altogether in one place. What else to say besides the subscription based is kinda lame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product! 100% Recommended, Easy Recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install on my Mac. Was a good price for product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Productivity & Efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop Model 1: Dell Latitude 7410 Laptop Model 2: Apple MacBook Air M1 I use this Office software on both Apple and Windows laptops and it works perfectly fine as long as you keep your computer and software updated. I haven’t ran into any issues at all and setup is always straight forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this installed when I got my MacBook. It’s so easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft 365 daily for years to organize my projects and keep the family smiling. This last update had me in a panic but the Geek Squad saved me. Decades of hard work can be accessed and shared again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Amazing features and super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well with others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with other programs, which I appreciate. Intuitive in how it handles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 - flexible and outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using 365 for several years. This latest version is so intuitive and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got this with my laptop easy to set up and ready to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using from last 1 year,its good........................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been designed with so many great Microsoft features. It was easy to download. It was simple to set up. I love the ability to us the power point in so many ways.. Although my computer keeps asking g me for my Microsoft code. I have to figure out whats going on. So stay tuned the verdict it still out on this product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We would love to help you out. Please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Everything you need all in one place. Using it for charts and also for writing a book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible easy to activate, and apps create an ease of use

    I would recommend this to a friend