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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38835 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1466 Showing 29,301-29,320 of 38,830 reviews
  • Rated 1 out of 5 stars

    Microsoft gets in your pocketbook.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscription software is not a good thing that you have to buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Auto save a nice feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use Word and Excel but I love the Auto save feature that automatically saves every edit/change and puts the documents directly into One Drive. After losing all of my documents due to a computer crash and not successful at recovering them it’s nice to have this protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm personally not a fan of subscriptions. I much prefer paying for something once and having it forever. But it's Microsoft Office. It's a versatile package I use constantly for work and leisure. I wish there were a better pay-one-price option than the on they have, but I can live with annual subscription.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not offline friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working offline is difficult, can’t save or edit without internet access unless you jump through a bunch of hoops and download extra programs

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like Microsoft. My belief is they take advantage of their position in the market place to the extreme. Basically felt it was a necessity. I might use their products but I don't have to like them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You have to renew every year ruined you review.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go back the old way. Purchased o cell and use it until you think you need to update. I'm a senior citizen now and I only use word, and not very often. A alt if money for some in on a fixed income. O DO LIKE THE STORAGE PAR OF THE PURCHASE AND RENEWAL.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features is what I needed for home use and work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’m Stuck with an old email address.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot do this because any Microsoft info that transferred to the laptop from my desktop has an old email address that I cannot change, delete or update. The email address was added to the desktop about 15 years ago with a cable company. I moved & got a different cable company adopted a new email address, then I changed the cable company again & used the adopted email. I don’t know how to solve this problem. Whomever I email this info to, never replies.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I do not like this program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like this program at all. I will be getting the Microsoft program even though it is expensive. My new computer recommended that I turn of this program that was "running in the background" and making it slow (it was brand new bought as the same time as this program). I did and now I am unable to open my files. I am just overly frustrated with this program. I just want to be done with this 365. I'm going to suck it up and pay the price for the Microsoft Office I am used to and had on my old computer. Not to mention you have to renew the subscription each year and it will cost you.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello butterfly22. Please contact us directly for assistance with Office 365 using one of these methods; Support Web Portal: www.Support.Microsoft.com . Technical Support: Call 1-877-696-7786 . We apologize for any frustration with Office 365 has caused, and we hope this was helpful to you. Microsoft

  • Rated 4 out of 5 stars

    Extra work/time required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided upon this option compared to buying an unlimited subscription because I figured I would have this laptop for two years, so it would be cheaper in the long run. Downloading this myself was a lot more work than I had expected, and I will definitely have the geek squad install it on any future purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and i love it. Comes in handy for kids too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new computer and it is nice to have the newest office software. I docked it one star for the price. I think $50 per year would be more reasonable. Otherwise it has everything I use daily, Word, Excel, & even other programs that I haven't tried yet. Looking forward to playing with Publisher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what Office is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office Suite on 365 does exactly what you would expect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dislike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this was better than the Office that you buy once and you don't have to pay a yearly fee. It isn't as good and the outlook was impossible to set up.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,
      Please contact Microsoft directly so we can assist you with setting up Outlook on your Office 365 subscription at : https://support.office.com/ At this site you can even request a call from us to assist you.
      We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    Great tool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool. No reason not to buy for any Mac product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best all around software bundle for home and busin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a basic software program bundle for work, home and even school, then this is the right package. It downloads and installs in under 20 minutes and had Word, Excel, power point, publisher, outlook and more. I also liked that since I bought it along with my laptop I received a discount. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    didnt really need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it yet , probably didnt even need to get it, but salespeople kinda pushed it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it online for the first time as store was closed due to pandemic. Eventually got Geeksquad support to connect everything I needed. My only concern with this laptop is it overheats easily, I purchased a TechNet cooling pad which helps immensely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great product and I am enjoying

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    soft ware update tooffice 2024

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent the 365 office back. I got the Office pro 24 what I really wanted.

    I would recommend this to a friend