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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38466 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 38,465 reviews
  • Rated 4 out of 5 stars

    MS Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need MS Office as I do excel and word docs. I got a pretty good price. I am still exploring the option to install on other laptops since I get 5 possible uploads. I am not sure about paying annually for the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Windows, easy to set up, got all the Windows programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very affordable and easy to install. It is exactly what I expected! Very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office products are the easiest to use. Some small issues initially getting Outlook to sync properly but those were resolved when I updated. My only real issue is I don't like having to do subscriptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easy to work with affordable price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy installation.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is a fantastic all-in-one productivity solution! The suite of Office apps is always up-to-date, and the 1TB of OneDrive storage is a great bonus. It makes managing documents, collaboration, and cloud storage seamless, making it an essential subscription for anyone looking to stay productive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school or work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of office might be a little more expensive because you have to buy it every year but it is worth it. you get all the features to office, 60 Skype minutes every month, and 1 TB of onedrive storage. i bought this mainly for school and it is really helpful when doing projects, powerpoints, and papers. And plus, when ever Microsoft office gets an update, I get it too, I'm not stuck with Microsoft office 2013 all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal ever! Love getting lower price on a must have item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for homework and even work projects. It always has the latest updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything in one spot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to setup a remote assistant quickly. The microsoft suite had everything we needed and it was quick easy to download and get setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could be cheaoer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate and use with all my devices. I don’t like that I have to pay every year but at least I get the updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was ofc much needed and considering I got a new mac I needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft for my laptop that works as expected so I can complete all my school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love office 2013. I only use word, power point, & excel occasionally; but it's a great program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microsoft suit for small business.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must purchase to get the most out of any laptop, whether Apple or Microsoft. Functionality is great for small business owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New doors don’t open with old keys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, keep your links and code numbers in an easy to locate place and Windows will do what Windows does best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and convenience. I recommend to buy from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product, took a hot minute to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the standard Office Suite. It is for 1PC or 1MAC. The price was right, and although it expires in one year, this can easily be renewed online. An internet connection was required for registration. When it didnt registerthe first time, I called customer support. There was no wait time, and the overseas individual on the other end was patient and helpful. I am constantly using the applications. Overall satisfied with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor customer support and user help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 10 years I have / had been using windows 2010 version... So far this is far superior and much better... And I am sure that whenever I can find somewhere / somehow to access and utilize all new features - I will like it much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop and software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got very helpful advice and direction from my Best Buy employee - Jacob (Sioux City Best Buy) in my purchases. I absolutely love my new laptop and software install by the Geek Squad.

    I would recommend this to a friend