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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38835 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1470 Showing 29,381-29,400 of 38,834 reviews
  • Rated 3 out of 5 stars

    its okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the Win8 platform, having this software just hinders my uses even more

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very simple to use and to download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and versatile. Great product.!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than being aggravated that even the basics are no longer installed on new computers, I guess if I have to purchase the software, this is as good as it gets. I have had no issue it reading old files, and the upgrade is simple enough to understand quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    expect not to be bugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can i say.... when you get a protection program you expect not to get bugged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for our daughters lap top

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to get updates for our daughters Apple lap top yearly. She uses her lap top all the time doing college homework and watching movies. This allows her to stay updated with Apple updates and new ideas with out having to search the web for them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money on a total software package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is MS Office...what can I say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it as part of a present, a new laptop. The 1TB cloud storage more than makes it worth it. I will have deal with the auto bill next year because I do not want to keep paying for it..unless I want to continue giving it as a birthday present year after year. :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kind of confusing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personal brand of office was different for me. Not sure if it's always been this technical. It has so many things you can do with it but for me it was way too much. My previous Office type was easier but cannot be certain which it was.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    a little clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems unnecessarily complicated and I am having trouble switching from old system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, however, I don't know how I feel about a subscription. Luckily for me, the school I'm attending offers Microsoft 365 for free. If you don't have that option then clearly this will need to be purchased on your end.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Access crashes with spell chck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS Access crashes constantly when using spellcheck. I have to spellcheck one word @ a time. No more than 3. Again, no fix for that. Swear these customer service IT people who work for these companies are useless. They can't figure it out. I can't make this stuff up. Going back to Access 2010.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Office, but as a subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you don’t mind the shift to a subscription versus a version you can keep indefinitely, it’s still the Office Suite; practical and easy enough to use. Be aware that this version does install across multiple devices as long as it is on the same account.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to load myself without too much difficulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am use to the product but not the cloud-Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is easy to use and it came free for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office 365 software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my office application software I use it for school and work. find it hard to be without it so I will continue to subscribe because it also offers other benefits to me as a user. and you have access to Microsoft tech support if you have any questions/Concerns.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pain !! Had problems with OneDrive, Skype and one note - switched from previous ms account on hotmail to outlook . Also stuff didn’t wOrk on my iPad … online support was worthless !

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I wish that it was easier to install and easier directions for use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 Personal 1 yr subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of one year renewals on software. Unfortunately needed to use the software for 2 documents and that's it. I'll be luck to use the software again. Unless something comes up. Just think this is a joke, when one purchases an item and only gets to use the product for a year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unremovable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft Offic 365 is still stuck on my laptop and in my email I recently got a virus from this feature. I did not want it on my email but as an app. I got negative support from staff at thsi site they gave a phone number that was in Mexico that claim it was removed but wasn't still remains and the Geek Squad wanted me to pay to have it removed. Not sure what to do about it. Only on this product I wouldn't puchase it again.

    No, I would not recommend this to a friend