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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38835 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1471 Showing 29,401-29,420 of 38,834 reviews
  • Rated 1 out of 5 stars

    Not a best but plus fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to return it in purchased date but wasn’t able to. I was told that it will be done by the store because the system need to be rebooted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very bad experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a very bad experience with the purchase of Microsoft 365 because I have not been able to activate it because it has an error. Customer service has not been able to resolve the problem and I am still unable to use it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife says it is good M wife says very helpful in her work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for something we needed anyway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many people we require access to Microsoft Office products for collaboration with our colleagues. Purchasing the subscription at the bundle price made a lot of sense and saved us money, especially considering we would be updating the products on an ongoing basis anyway.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exactly what I was expecting. Really haven't used it eve tho I did install it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told it would work well on my pc. Google docs liked better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Is Outlook Slow?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2013 Outlook for my new all-in-one Dell desktop. The computer seems fast in practically every respect, but Outlook is very slow to load incoming emails -- even after I've pushed the Send/Receive buttons. I know it's slow, because my smartphone receives the emails well before I can bring them up on the desktop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Never downloaded it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't need it. Don't use it. Don't care. I don't use these programs on my laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for temporary use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to purchase a year subscription of Microsoft Suite. Just needed it temporarily to create a resume and apply for jobs. Great for someone on a tight budget that cannot afford to purchase the permanent program. This also gives you to renew the service after the one year subscription is over.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Publisher is my go to for creating calendars, flyers and other business documents. The only reason I rated this suite with an average score is because of the subscriptions. You cannot buy this out right instead you are charged $60 some per year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works as it should. Good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 is Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my Mac with Office 365. There was a problem that surfaced 4 days later when I realized that none of my messages were being sent. Had to take computer in to have the Geek Squad at store diagnose problem. I don't know if it was faulty installation or Office 365; everything fine now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    office software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought because bought a new pc and needed for older existing files using office suite. No disks. Download only and Annual fee. Seriously they got you on this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might improve my rating after more use. So far it is ok but nothing special.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello 1fan, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 2 out of 5 stars

    Unhappy user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry we now have to pay a yearly fee for these programs. Nothing for nothing anymore. No choice for most computer use. Recommend out of necessity only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh I need this

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I’m accustomed to CD software process, I have learned to embrace the evolving technology of today. Office 365, downloadable. Easy to set up. Fast, working and up to date excel, outlook, word and more. A bit pricey but I’m after quality so I’m good!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Customer Service!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure the product is fine but the customer service is TERRIBLE!!! I have been waiting on a credit to my CC for over 2 months when I returned this product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Buy for new Surface...have to renew annually..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office for Apple iPad from a PC Guy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from a PC Windows environment to Apple was a step up once this Office 365 software was available. It allows me to have the iPad for instructing, while still using the Office suite of tools I am most comfortable with. It is a Win - Win.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use virus protection software. I don't know anyone with a Mac that does.

    No, I would not recommend this to a friend