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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38835 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1479 Showing 29,561-29,580 of 38,834 reviews
  • Rated 5 out of 5 stars

    Easy Download, Easy Renewal, great package iptions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this package! Get all the Microsoft office software that you will ever need! And the fact that if u buy it through Best Buy... it's an automatic renewal so you won't have to worry about it expiring on you during the middle of an important deadline! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 8.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting to know Windows 8.1 having just upgraded from Vista. I haven't had any of the problems I had heard about or feared from Windows 8/1. I like the startup screen and fast startup time versus what I had before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's working as it should, blocking virus, I am satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time having to purchase Microsoft Office because it normally comes on computers I've had in the past. In purchasing this license, I like that it allows you to download the mobile apps to your phone and access the same content as your computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I rather use Office for Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not impressed with this program. Maybe I am missing setting?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me organized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microsoft Office program. The Outlook program allows me to keep my emails sorted orderly and I can save notes and reminders. I use Excel to track lots of different things too. Microsoft Word I use for all my letters and the kids use it for school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, just not precisely what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this software without realizing that it's not comparable to the set-up I'd run on my previous Mac laptop. It's a good enough product, performs as intended - but my work requires more intensive, fast-paced file manipulation than is possible here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microsoft Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a problem with Outlook email. The program will not send emails. This is a ISP problem. Microsoft tech help spent over 4 hours troubleshooting and called me back to check on the status of the ISP problem. Microsoft tech support was excellent

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks so much for sharing your experience with us! We're delighted to hear you got the help you needed and that you're up and running. Feel free to reach out to us for any issue you might run into with your Microsoft product.

      Thanks for being a part of the Microsoft family.

      Sincerley,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great program as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is the new version of Microsoft Office. For a yearly fee, the latest version is available for use. This is perfect for those who want or need the newest version at all times. As always, it is a dependable program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I love this Microsoft 365 Personal. In short period of time I was able to use it my presentation and business. This product gives me more convenient and mobilized more with my work fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite the Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft Office products for many years. Switching to Office 365 has been quite the change. I love having all of the different products all in one suite. I'm not sure I quite like the yearly membership, though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Many changes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many changes from a previouz version of office suite I used. Not quite sure sbout them all. Change isn't always bad, it's just ...change. and it takes a bit of time and product use to adjust to. For the little I've used this, is seems to be ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want access to Microsoft Products but they aren't preloaded on your new laptop, this is a good solution. Pay on a yearly basis and receive access to Microsoft Excel, PowerPoint, Word, etc. on all your devices without paying the high price for buying the software outright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 made easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Office for many years and this 365 was easy to download and install. You also get so much more for the money than we used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful for school!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for school which is what I am using it for. I got the 12 month subscription because it upgrades every year so i can get the upgrades with it instead of just paying it one time and having the same version for ever.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you and enjoying Office 365 Personal for school and the fact that it will always be up to date.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office now is able to be licensed on all computers that you own. That's great for me! I own multiple computers (vms...) that have Office, with O365 I can license it to all my devices and use office on my phone, tablet, PCs, and VMs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always frustrating to have to purchase additional software when buying a new computer. This is the best kind out there and it works great. Still wish it was included, but have no complaints about the product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good individual products but difficult to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cumbersome to setup and synchronize with each device I utilize

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice machine!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a busy family and always using ice for drinks as well as for work. I often buy or freeze ice trays but now having a machine that can make ice in about 8 minutes is great. It has saved me quite a bit of time and money already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a business subscription, so didn't use this trial, but in general O365 is excellent and surprisingly well supported. If you have any problems at all, MS techs work with you on the phone until your problem is solved.

    I would recommend this to a friend