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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38835 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1486 Showing 29,701-29,720 of 38,834 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about Microsoft office. I've been using it for over 25 years and it's WAY easier to use than Mac products. I'd recommend it to everyone to use and this subscription card makes things easy and convenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK but does not always operate properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs some work. Unable to locate replacement battery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Features!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new office program has some New Features that are well worthwhile, such as the constant automatic "Save" feature in MS Word. There is no "Learning Curve" to operate the new version of Word if you already use Word.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review with us. It makes us happy to hear that you are enjoying Office 365 Personal. If you need anything don't hesitate to reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble to download this product. I called support and ask me to go back to store. There they download everything, but it was a lot of trouble for me to go back to the store for something like this. it would have been solved on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what our daughter needed for her Honors classes and her new computer. We set this all up fairly quickly and she has been able to use it with ease since then. Any questions she has had have been easily answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop necessity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is an absolute necessity for your new laptop; it’s way more complicated then the older versions of you’re a “tech-nerd” like me. I consider it a must have for professional letters & correspondence!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft key product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it but never could get it working, I introduced the key number but didn't want to accept it, I lost 100 bucks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 is a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a good product but is often cumbersome to use. Do not like all of the features and thus don't use all of them. One has to be careful if office is used to save to one's hard drive as it will automatically just save to the Cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Office software however, if you’re a student then I would suggest registering on the Office website as you can have this service download for free so long as you are a student with a valid student email address.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty frustrated when I realized word switched to a subscription service. However, I’ve got to admit the new features and tech support are nice. If you’re hesitating to make the switch don’t. It’s worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better using now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to start, now find little use to continue.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Josie, For free tips, tutorials and assistance on using and finding applications on Office 365, please visit: https://support.office.com/. We apologize for the frustration this has caused and this hope this was helpful to you. Microsoft

  • Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I am pleased with the product by and large, getting used to some of the new Windows features in this version of 10 is a bit tiresome. The laptop has a large screen so if you are going to put it in a briefcase take you measurements.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to attach files to email as well downloads

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 4 out of 5 stars

    Necessary but prefer CD’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having Microsoft office because it’s necessary to create and share documents and sometimes projects for work or school but I don’t like that it is now a yearly renewing service and only one person has access to it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't have the code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I took the computer in to get repaired I didn't have the code on the card, only the sleeve for the card and was told I had to have the card. I still can't find the card but fortunately it was still in the system when it needed to be reloaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was decent. I had a little trouble getting it installed on m computer and the company didn’t help much but after some tweaking and playing around with it I finally got it on there and registered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same old same old.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real change, just more expensive in the long run.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello NavyDO, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 4 out of 5 stars

    Great Package, but Had Trouble Accessing It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while for me to get the software up and running, and I'm still not sure that I did successfully since I just got a warning that my trial period is about to expire. I shouldn't have that problem, since my laptop purchase included one year free.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    complicated in setting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    complicated & question whether I got it set up okay

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello 65pl, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    It's ok. Nothing great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to download office instead of using it online.

    No, I would not recommend this to a friend