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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38835 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1487 Showing 29,721-29,740 of 38,834 reviews
  • Rated 1 out of 5 stars

    Need my $99 back

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put everything on myhp and always said don’t work I went to the store never help me and the funny think they send me my renewal lol for 99 gues what ? I call and cancel 7863037646 please call me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tell me why...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this product does everything its suppose to, but tell me why its only one year subscription? Why do i have to pay $60 every year to update it? Thats crazy!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    MS Word sucks. Pages is sucks b/c incompatibility.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's Pages is far better. However, you cannot convert it. So MS Word it is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Required for Outlook and Excel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace old email software that is no longer supported and was failing. Future work requires use of Excel for high volume data management. I do not use Word except to interact with others who require it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's face it, in this day and age, why would you spend extra $$ on getting a permanent copy of software that we all know is going to be continually upgraded in the future? It just makes sense to buy it this way. Also, the tutorials that come with it are very helpful

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    office package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not a problem bringing up each platform. I was pleased I was able to access important documents and connect during Cov19 employment records with ease.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use MS Word. Want to start using Excel. Miss being able to own apps outright and for life. Would like to see Microsoft start standing behind their products for life like automobile manufacturers do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy needs to protect its customers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The account keeps getting hacked. Everytime. It would be nice to get the digital key at time of purchase. I did not want it in my email that was insisted by the sales person. If my email is hacked (has been hacked) then Best Buy just walked the hackers into my code now I can sign in. I keep getting messages that I need to refer to my IT Administrator. I DONT HAVE A IT ADMIN AT WORK OR SCHOOL!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Go Wrong with Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used office for many years. However I was not willing to spend hundreds of dollars to get another copy. I was very please to find out I could rent a copy for a year - if I decide I don't need it in my new computer I can cancel the renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Giving an "edge up" to my college granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listened carefully to what salesperson said to me about this laptop and what it was about. This will get her through four years of college & possibly beyond. I ALWAYS buy HP products as I have had good success with All I have purchased!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always have the latest and greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with this option instead of the one time installation because as we know technology changes so fast. This allows me to have the latest version of Office automatic with software downloads. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advanced software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having use of the various products is transformative. The variety of software is helpful to enable productivity. I use Word mostly, then Excel, Outlook email, PowerPoint and will try OneNote and OneDrive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always enjoy using Microsoft Office products!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its is ok need to buy this or nothing will work at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's office and I need it for basics. It was annoying to install because it won't take a work/school email so I had to setup another email but it isn't linking correctly to my gmail account. Overall everything is fine. It was just a pain to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer. Just right for my small area.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 6th computer purchased from Best Buy over several years. Both desktop, lap, and tablet. The reason is because of the access to the Geek Squad. I would be like "a fish out of water" if I didn't have them to install and transfer my systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a keeper!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was debating buying the online renewal one vs the one time price. Glad I got the renewal one- it keeps updating with the latest new things, which I really love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good package for Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem loading the software on my laptop and brought it in to the store for help. It took a little time to determine what the problem was, but the Best Buy Associate was diligent and very helpful resolving this issue. Thanks!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop camera issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works perfectly fine. But the camera does not which was given my daughter issues as she is staying home from school. She needed it for zoom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The New Way to MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this new way to get MS Office is interesting. Pay by year basis instead of all at once, it ensures you always have the latest version of MS Office. For heavy Office users I think this is a no brainer.

    I would recommend this to a friend