Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38835 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1488 Showing 29,741-29,760 of 38,830 reviews
  • Rated 5 out of 5 stars

    Great for school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, you have to have these programs to complete all assignments in school these days. Power Point presentations with narration, word docs for papers, excel spreadsheets for statistics, and so on. It's a must-have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should have stuck with GoogleDocs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's really nothing wrong with this product. It would be better if there was an auto save feature because that's why I stick with Google Drive. I've had too many bad experiences with forgetting to save stuff and then having write pages over again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to use across computers. Prefer Google dics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Office

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like automatic renewal, but it can be cancelled. Do not like how it holds half of my computer hostage if I do not renew. Frequently have to connect to internet to remind Office I paid for a year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Standard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sameold sameold usable software notoutof thisworld

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not for Chrome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This won't work on Chromebooks, even if it says they run Windows. They must run FULL Windows OS or else it won't work. Using it now from my desktop and it's great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad you were able to get Office 365 Personal installed on your computer. We just wanted to let you know that the installation process on Chromebook is a little different. You can read about the process here: https://aka.ms/AA4rinm.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    it's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pc worked just fine can't work on my tablet tho.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fineand is good for 1 person, however if you have more family members or friends, you may want to consider going to 99.99 a year version and have up to 6 users with multiple devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A budget way to keep a current version of office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this because it’s an annual subscription. I needed outlook so buying a student version wasn’t an answer. I’m happy with the purchase and I’ll use it for the year and then make a decision about renewing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price you can't beat it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing the math, I found that I am buying a new Office Suite about every five years. There is usually a major upgrade during that time so I would have to buy 2. It is cheaper to buy the subscription because you get the upgrades automatically.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can access files from different devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for daily use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Word and Excel for a variety of things over the years for both personal and professional jobs. Microsoft 365 is a must for my new laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Another Microsoft product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no real complaints about the Office 360 except the need to renew a subscription. I am essentially opposed to this practice but given the reality of the situation, this is not a bad product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great, but....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's MS Office. What else is there to say other than that Outlook doesn't work. Everytime I try to use it, I get locked out of me email saying that I need to use a program that has security. Really????

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello maccajun. Thank you for posting a review. We appreciate your loyalty to Microsoft and will gladly provide you with assistance at a time that’s convenient for you. Please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration Outlook 2016 has caused, and we hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    Office for Mac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessary addition if you work on a computer at your job. Unfortunately it isn't a one time buy! You have to renew in one year! The Mac provides a similar version on the computer but it's NOT COMPATIBLE with the program used EVERYWHERE ELSE

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basically the same, but on a yearly subscription

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same thing it's always been, but this time, you have to pay for it every year. Pros: with cloud based document storage, you can access from any computer with office. Cons: PAY. BY. YEAR.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but a yearly fee will be due

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really enjoys this product. I do not use it but she does. Just be aware you will have to pay a fee every year even though you have purchased it. That is very sad.....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to give a review after only a couple months use, so I don't know if the subscription will be worth it in the end. I do have some troubles finding editing features with both xcel and word, have not used anything else yet in the package.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how user friendly the surface is. This is my first Microsoft tablet, I use it in the house, on the road, I take it with me everywhere I go. This will not be my last Microsoft product, that's for sure. Worth every penny.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new computer. The wait for an associate for help was about 35 minutes. Not good. I am glad I knew what I wanted

    I would recommend this to a friend