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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38835 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1495 Showing 29,881-29,900 of 38,830 reviews
  • Rated 2 out of 5 stars

    It should have worked after set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two trips to my home and two times haul printer and big box to store and printer still does not work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    office 365 good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 offers a one year subscription to the ms office suite. after the year you need to renew it, but this way it is an affordable solution versus buying the whole package outright off the shelf, which would cost a lot more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In our company we use Office 365 mostly as an E-mail and calendar service because it is great and easy to manage any kind of meeting. It is a great addition to your office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can see 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, we really needed this with the set up of our new laptop that we purchased very easy to follow for additional needs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right after the one year warranty you will start having issue with the laptop. When you can HP support they will ask to to pay them money to help install a stupid driver in your PC. Beware!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A bit goofy way to buy but solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Microsoft products but I am not a huge fan on how it sells the software now. Perhaps it should focus on making an enduring product instead of finding a way to increase its margins through how it markets them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the new office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got it I needed help getting my Yahoo email address in to Outlook and was able to have a service person help me remotely figure out the problem. There is a little bit of a learning curve, but otherwise awesome program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested my programs be already installed and Best Buy did assist me because I'm not computer fluent. They were a bit frustrating to install but once they were in, everything has been exactly where and how I needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, user-friendly interface with extensive help features All-in-one app for mail, contacts, and calendar. Pretty Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome product BUT.........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had so much trouble trying to set up. The product key was soooooo messed up I had to call and use the help center from Microsoft. Took a bit of time but all is good to go. Upside Microsoft was awesome at the help we needed..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software always feels like such a ripoff, but I have to have all the Office apps. The good thing is, at least it can be shared between 5 devices. That makes the cost slightly less painful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that all the products come in one. If I had purchased the full pack then I would only have that edition until I bought a new one. With the yearly subscription I will always have the newest version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good "office" program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 came with my HP laptop purchase for a much reduced price. The program is good for my needs.. my only negative comment is that the subscription is good for only 1 year and then needs to be renewed at full price annually.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan of subscriptions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact this was a add on to the computer bothered me. Now I find out it is only good for a year and must be renewed? What happened to the days we bought software, not rented?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved money buying this product in store and nowadays who doesn't need all of these programs. Super easy to install and register. Every year it will notify me before it charges me again for a renewal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and easy accessible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Microsoft Office 360 and subscribed for one year. I really like it and mostly, enjoying the One Drive features that comes along and that is easily accessible as you can download an app onto your phone. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The world has been using MS Office for 25 years without much competition. Haven't liked it since Office 2003 when the interface was redone as though we're all imbeciles. Oh, well, it's a necessary evil. 365 is adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has everything my son and I need fir school and work. Microsoft has really made this product user friendly. My reports are more professional and clearer now. I highly recommend this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been holding off on purchasing this just due to the monthly/yearly cost. I was able to pick this up for a free trial for 3 months. I have used it more than I thought I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 best idea of Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to purchase Office 365 every year...I use Outlook, Word and Excel every day...much cheaper in the long run than buying the Office product every 4 or 5 years...for 10 times the amount I spend on Office 365...

    I would recommend this to a friend