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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38835 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1499 Showing 29,961-29,980 of 38,834 reviews
  • Rated 4 out of 5 stars

    Works best in a laptop not tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this so we can add it to the tablet and per the Best Buy worker it would work and it didn’t end up working so we got our daughter lap top and just put it on hers and it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is awesome as expected, the after sale service was really good as well, power point wasn't working initially but after a chat with Microsoft support personnel, it was sorted in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is no longer included when you buy a new PC or laptop. Needed to have this for my works with the different programs in this software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Home Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was starting my own home office and I have found this to be what I needed for now. It is a little pricey but it is for one year use and I will figure out what I need or want by then.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give a 5 Star rating - Microsoft support has failed six times to assist with activation while I'm out of the U.S. I've sent as many requests for tech support just to be shifted between apologetic techs who claim they don't have the "tools" to provide an activation code to my email address because I'm out of the country. 2 months of my 12 month contract will have lapsed with no way to use the software for critical work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my return to the Windows world, this subscription to Office has been great! Latest version of all office programs, and the One Drive cloud storage has been great in my transition from one computer to another.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Links my home Office account to my work Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite buying a standalone Microsoft Office suite for my home use, Microsoft linked my new account with my work Office account without even giving me the option to do so. I DIDN’T WANT THAT! I wanted my home Office to be completely independent from my work. Now personal documents that I work on at home are being shared with my work Office account. I’m very disappointed with this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So much better than normal Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office365 makes it so easy to use normal Office applications (Word, Excel, PowerPoint, Outlook) and from any device. Then add the OneDrive feature - a cloud-based hard drive - and computing has never been easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best program to use everyday but they to lower the price to make it affordable for everybody. I wish Microsoft let you keep the programs running permanent instead not renew Everytime.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good - but enough with updating "word "

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for years.... but every time they update , I am upset , nd loose my ability to function well. I hate the newest update . Please stop improving it so much .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office is a Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new laptop from Best Buy for our 16 year old for school, he wore out the previous laptop. He was already accustomed to using Office and said he would like to continue using it so we added it on to our purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's MS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the annual subscription program. I guess it's the new business model for everyone but I'm a guy that likes what I'm used to and not really wanting to change every year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    365?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only good for a year? what kind of c rap is that? I would not pay for this product, it came as an offer with the purchase of the pc.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Same office as ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my laptop. We needed the suite to function in every day life and use the computer for school and work. Same old office. Same good functionality and it is user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Hunter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the resume templates Office has. Made it easier to build a resume and cover letter. That's all I've used it for right now but plan on using it for more in the future. Like writing letters and making graphs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth it , hard to get working ,confusing direction

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BB is the only place we like to buy our Software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB is the only place we like to buy our Software & TECH. They have a large selection, great prices, and they are always knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Office so it works, well just like Office. Not sure this model of having to pay for it again and again is going to be satisfying or just aggravating

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Who doesn't love "free" stuff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great setup but obviously way to costly for todays middle class person/family... so a 3 month free trial is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came with my MacBook.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Obviously i can’t be a very good student without word and excel and email!! This little office key came for free when i bought my computer, and now i renew it every year!

    I would recommend this to a friend