Customer Ratings & Reviews

Good and important item to have, especially for those who currently have or plan to get a computer or laptop.

With any computer you need a windows program in order to use word, excel, etc. My yearly renewal is coming up very soon. Will have to renew.

Background: 1) I bought a new pc (Windows) and MS Office for it 2) I am a life long, die hard MS Office user, because I very much value Office functionality over Google apps 3) I wanted Office on my pc, phone, online to sync (i.e. – doesn’t matter which Outlook access point I use, they all see/create same emails, view/update same calendar, view/create same contacts list, etc.) 4) I wanted to use a gmail email as my primary email address I have setup new pc and Office before numerous times in the past, and this USED TO BE a crazy simple install, but my recent experience setting up Windows and the newest Office version was a complete cluster ----!!! I spent weeks with MS support, going to the higher levels of support (i.e. - where MS support was proactively calling me, because they realize there is a severe issue). They gave me new product keys to try and start from scratch, but their cross account/product setup integration is ------ messed up. Point blank: if you want to use gmail as your primary email address, and use MS Windows and MS Office including Outlook >> THEN create a new Hotmail email address and use it to create your MS Account from which you will setup Windows, Office and Outlook. This will hopefully avoid the larger cross account/solution integration problems across the MS platform. Also, realize #3 above is just not possible; MS Outlook on pc, phone and online are 3 distinctly different apps that have awful synchronization across them. EMAIL: After initially setting Outlook up with Hotmail, You can setup Outlook to use your gmail as the primary email address across your Outlook access points (Outlook on pc, phone, and online login) … note: I still have some occurrences of issues, so don’t use online Outlook, and use the Gmail phone app CALENDAR: To view/edit calendar across Outlook on your pc, phone, and online version, use your Hotmail account/email as your primary calendar (you can include a view to your google calendar if you like). Unfortunately, this too creates issues. Example, I recently vacationed overseas (brought phone but not laptop), and found that 80% of my calendar items were not showing on my Outlook phone app (am guessing its due to my pc not being online/recently used), but if I looked at my Google calendar app, with my Hotmail calendar view included – they were all there. CONTACTS: I never completely resolved the issue here, as to why contacts do not sync across Outlook on my pc, Outlook phone app, and Outlook online. I found some contacts would auto appear across all three, some would not, and some that did sync, would have different info depending on if I was looking at the contact on my Outlook on pc, phone or online; frequently with some fields turned into random text. Apologies for the rant, but my experience was a multi-week nightmare that I wouldn’t wish on anyone Additional notes: MS Support: all of the MS Support people I talked to (and it takes awhile to get to the point where you can actually talk to them), where EXTREMELY FRIENDLY! And countless times we thought we had resolved the issue, only to find each time it unfortunately did not, and this essentially is what drove escalation to higher level support resources. Google: if the Google apps had just ½ of the basic Outlook functionality, I would switch 100%. Google obviously have the cross app synchronization down (total non-issue vs MS SNAFU). But their functionality relative to Outlook is like Ford trying to come out today and say “You can have any car you want, as long as its black.”

This has always been a great product. Have to say the subscription way is way better than having to buy the software and keep updating it with new software.

Got this software while buying a laptop. Its better than paying full price. Although, I don't like the fact of buying a yearly subscription. I'd rather just buy the software every 7 years or so.

365 is the way Microsoft sells their programs now, as a subscription, annually. If you want only one, such as Word or Excel, you still have to pay for them all. Still, they're the world standard.

Can’t use it because Best Buy doesn’t deliver their computers. They mark them shipped so that you can’t cancel the order and then they take as many months as they want to deliver.

The software is fantastic, as it's always been, downloading was relatively easy. But I don't like the price of it or that I have to buy it every year. It's a bit of a hassle.

I have been using the MS suite of products for years and was thrilled to get an updated version when I purchased my new computer. For my business I do not want for anything else.

I am so glad I could obtain this option of one year and expect to add on. They had a special rate which made it more affordable with a purchase of new laptop.

Really liking the concept of paying for Office yearly as it gives me a cheaper option than buying the stand a lone software. It assures I always have the most up to date version for my needs.

This product came as a bonus with two computers that I purchased for my husband and daughter. No issues as of yet. There have been no security issues with either computer since we installed this program.

I had been missing out by not having this app. So frustrating to not having this Microsoft product.

I like Microsoft Office. I bought a copy for my daughter for college and she had a difficult time installing it. Had to talk to Microsoft more than once to get it all resolved. It is now up and running well.

At 1st I was hesitant to get the office suite with the annual fee, but knowing that I will always have the latest versions and the added benefit of the cloud data I think it was the right move.

Being used to older versions of office program s, took some getting used to. But once I did found it very good, still miss my old windows 98 though, best one I think, less confusing for me to operate!

excellent product, excellent attention, the staff that took care of me apart from friendly, you can see that you know well of your work and I leave all my Spartac. Thank you

Shelf was in great condition when I opened the box. It was easy to assemble and is very well made. I just ordered another one.

I mostly use word and powerpoint and both work great. I don't have any problems with Office software. What I don't like is having to renew/purchase each year.

Great product, annoyed that it’s an expensive annual subscription now instead of a one time purchase fee, but it’s requured software, and Microsoft understands that completely.