Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38835 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1515 Showing 30,281-30,300 of 38,830 reviews
  • Rated 5 out of 5 stars

    If you have a computer, you have to have Microsoft

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is a great program for many different things. You can create spreadsheets, write up papers or documents, create a picture slide, and create so many other things. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for automatic upgrades to software.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Office 365 for automatic updates but some options on excel do not function properly. Will check with Best Buy technical staff on on installation

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ralph,

      Thanks for sharing your review with us. We're glad to hear that you are enjoying the automatic updates. We wanted to share our Office tips and tricks page: https://aka.ms/AA4r1mp. It should help you as you learn what is new in Excel.

      Hope that helps,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Great for my business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am self employed and this program is amazing for that fact. Has everything I need as far as word and making spread sheets for income/outcome. Going to be wonderful come tax time!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Silver laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my laptop at the store I purchased it from and that was a good idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to try it before committing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an inexpensive way of exploring if the Microsoft 365 suite fits my particular needs before buying into it over other solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All programs I need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When working from home it is good to know all the applications you need for spreadsheets, presentations, or typing a simple resume are included. Plus it came with the pc I purchased for free.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft Word

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Word is not working. The program will not open at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    eh...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it 3 times with my BRAND NEW HP ENVY and returned it 3 times, along with the hp envy. I ended up going with mac, and it had everything and more that office can do. No need, just buy a mac

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ugh....microsoft making more $$$$

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that this is now a subscription. I wanted to buy the software and forget it and now I have to pay monthly/yearly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t do the job without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep Office on all my computers in order to be able to work wherever I may be. It’s a good product and easy to upload as long as you have some time on your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Package deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Lenovo computer as part of a package deal. Included Microsoft Office, a USB stick, case and the computer. The deal was pretty good since I was looking to get this computer anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not do without these programs.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not do without these programs. Need all these programs to do everything I want & need. I need a class on Excel. There are no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product from Microsoft

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for Microsoft, But I knocked off a point because you constantly have to pay for a subscription Which to me kind of sucks.Other than that it’s pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a annual membership for 365 and love the product. It's a waste to put this in package with most people already having 365.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    they got ya

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be honest, I hate Office. Why? Because I'm forced to buy programs I don't want, need or use. As far back as I can remember, I've only needed Word and Excel - none of the other stuff that's included in Office. Yes, there are 'free' programs I could use that are "compatible" but I need to use Word and Excel at my job so I chose the same for personal use to avoid minor differences between them and the freebies. So I only gave it 3 stars because of the way the other programs are forced onto the user. Word and Excel themselves are still "virtually" flawless.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello computerDave, Word and Excel are sold separately if that is the only programs you use. We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    A great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m starting classes soon and I needed these programs and I got a great deal by buying as a bundle. I also saved by buying them in store with my computer purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s nothing great or terrible about this product. It is disappointing that you have to renew your subscription every year...but functionally, it beats having to use Google docs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for worrk

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that ibe been working remotely I'm using this more than I ever have. Just think it's weird that you pay for a subscription instead of buying it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seamless process.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless process.Still learning all the new features in each of the programs i.e. Word, PowerPoint, Excel etc. hopefully renewal process in one year will be just as easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mark Houser

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for one star item was returned. Bought the wrong software.

    I would recommend this to a friend