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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38835 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1521 Showing 30,401-30,420 of 38,830 reviews
  • Rated 4 out of 5 stars

    Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microsoft package. It comes in handy if you are a business owner, or are in school. It is also helpful if you just like to write!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a PC user forever but just bought a MacBook Air ( thanks to all my kids and grand kids) but i wanted to keep Outlook with all my files and Office 365 helped me do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    regular user of office 365

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using office 365 for a long time since microsoft outlook 2000. Love using excel, word and power point and the outlook email app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my computer a free 1 year subscription to Office 365 came with the computer. I was thrilled, as I was prepared to buy it outright. What more could you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gotta love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the variety! so many tools to make you so productive! plus the one drive feature lets me work on the same material across my two main devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After making four trips to Best Buy, I finally returned the two computers. I found a smart computer business that gave me the time and advice that I had been seeking from Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my inquiries misdirected when I was trying to get to MS site to enter purchase key. First listings that appeared were abusive sites that were doing scams to get disk scanned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this more for excel than anything. I'm a bookkeeper so I do alot of spreadsheets. Definitely worth it if you need this program for work or school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our family can use and do all thw work, we are 5 and we installed each laptop only with one code. It is for 6 laptop then is perfect for us

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You can't work without Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a fan of subscription services, so this for me is the way to go. I do not like however the process to get the account setup with Microsoft. Adobe's account management is far superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased software for my IMac. Wanted to be able to access my work documents from my IMac. I needed a little assistance from Geek Squad to install but all works well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looking for an alternative.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled to have to lease Microsoft office instead of owning the license. Not cool Microsoft.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Tools for use in a small business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not a knowledgeable computer user I have become reasonably proficient with the use of both "excel" and "word". Both are essential tools in running a small business !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best all around program for all projects.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this program for over 20 years. I couldn't get along without it. Excel, PowerPoint, Word and Outlook are all you need for your projects!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there Suzy,

      Thanks for your review We're glad to hear from a long time Office user. If you ever need anything you can always reach out to our Customer Support Team for help: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously you need this software to perform the task like using word and excel. I hate that you now have to update this software annually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with a laptop, works great for the office work we do for our home business and other office related things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Delivers (Again)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gold standard in word processing. Necessity for everyday people. Love the added cloud features, although I doubt much work would be done on our phones and tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for school!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy! I bought it to use for school and it was not a disappointment. I will be buying another one for 2021 to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It brings everything you need. The only bad part is that you have to be subscribing every year. Maybe they can create one to last more than one year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accept no substitutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use Google docs for school projects because they have to. It just doesn't come close to the quality of Microsoft Office. Worth the money to buy a fully-functional product.

    I would recommend this to a friend