Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38835 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1528 Showing 30,541-30,560 of 38,830 reviews
  • Rated 2 out of 5 stars

    Availability problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After loading this, I had to contact Microsoft in order to let them erase it from my computer because it infected me with a nasty virus.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Office always come thru

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately overpriced IMO but a necessary evil. MS is just one of those products you can’t really do without but overpriced. Not the fault of BB

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a Fan of Subscription based Software

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a Fan of Subscription based Software Cost never seem to go away I prefer just buying the software once but it seems everyone is going this way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves this product for the whole family and makes life at home easier when you have all the Microsoft apps you will need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that you have refurbished products that can be bought on a budget for kids for school. Thanks to the team at Geek Squad and Ariel!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quite adequate for home use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Windows 8 front page takes a lot of getting used to. I am still learning. I don't think this is an improvement, it is cumbersome to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Single or Family

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended but didn’t realize it was for a single person. Returned and bought the family version which best fit my need.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Outlooks and 1-drive issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really happy with the Outlook interface or th one drive interface. I have better nail results but just logging direct to my accounts. I use Office primarily for word and Excel

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Used it since V1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've use Microsoft office for many years and this one doesn't disappoint. Still think software in general is too expensive but that isn't going to change anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your standard Office bundle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to switch to Office 360 to avoid the hassle of purchasing so many office products as I purchase new PCs. I still think the cost is a bit much for a subscription based service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received great pricing for this program when bundled with other qualifying items. Great for my Grandson taking courses onthe internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy to have this application.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the MS suite was part of the purchase of the computer, but still a great deal to have all applications at your finger tips!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very difficult to get support from Microsoft.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still having difficult getting this software to load on my new Dell desktop. I've been unable to talk to a real person at Microsoft - all I get are automated "try this" suggestions which don't work. Unfortunately, Microsoft seems to have the market cornered and unhappy customers are a very low priority.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works well, as it has in the past

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the product. I would like more on line instruction to get the full value of what word and excel can do. Sometimes the tutorials difficult to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a smile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always enjoy the quality products at Best Buy. Service is great and the value is good. Thanks always for being there when I need advice about a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for daily use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The office software pack is essential for all my sons computer needs. It is used for his business classes as well as the standard for daily computer use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft products are a necessity in this day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't live without the Microsoft products. Without making lists. Doing schoolwork. Making charts. Bring able to use anything on here to teach your children creativity. It's amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Microsoft ofc

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bit pricey but I needed it for my job so I would suggest you get the lifetime purchase instead of the annual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription is just what I needed to help keep my business, family and school schedules and documents organized and ready when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit of time to get used to the differences from my last Office product. But the features are so much better and navigation seems to be easier.

    I would recommend this to a friend