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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38835 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1539 Showing 30,761-30,780 of 38,830 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a trial to help me understand the difference between the retail and subscription model. Nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a need for students, but make sure that if they've got a school account they use that one first because this costs quite a penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has done a great job with Office 365. Everything has been updated and looks much better. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Personal (1-User) (1-Year Subscription - Auto Renew) - Android|Mac|Windows|iOS I need this for all the writing and office work I do

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like it. I like the regular Microsoft Office.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not comfortable using it. Am hopeful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a little over 30 days.Not used to it. Tend to use my old computer with MS 10 operating system. Do not like the way it displays saved documents in Word and Excel. Like auto cloud document saving feature. Cannot give it a fair rating as yet. Had an appointment with Geek Squad to do some assistance but that got cancelled and hopefully will be reschuduled automatically when situation changes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Program Suite if only it included Visio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 contains all of the programs I use except for Microsoft Visio. Visio isn't available for personal use. Microsoft really needs to fix this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very useful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a great option, very convenient and will be very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-have with most laptop or desktop computer pur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately you have to buy Office 365 be able to use the computer a few different ways but does come with some nice backups in place

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Office. Love the software, hate the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of Microsoft's new "subscription" pricing for Office. It's software. You buy it and maybe upgrades. This is enforcing upgrading every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Office 365 at a great price and the Best Buy employee informed me everything regarding the yearly charges and the options I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the software for a new lap top for my son for college. Very satisfied with geek squad and amount of time to put it on the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems like a must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for word and excel. My only issue is that it was hard to load. Locked up my computer and I still get warnings that my trial has expired.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download took way to long and installation did too other than that i havent had any issues with this

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Were sorry to hear that the download and installation took longer than you expected. We're glad you were able to get it all taken care of. If you need anything feel free to contact our Customer Support Team whenever you want here: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 1 out of 5 stars

    dislike buying each year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I long for the days when one could buy software and have it for life. This buying for each year is for the birds.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to work with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to working with the software, replaced office 2010. I'm finding it easy to with and using it to create blank forms.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something that everyone that uses a computer must have. Word office, a must have for everyone

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for the review. We wholeheartedly agree. If you ever need any help with Office do hesitate to reach out to our Customer Support Team: https://aka.ms/AA4jrpj.

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 1 out of 5 stars

    Don't buy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOATHE this laptop. The first one I initially bought was missing keys, so I took it back. It took me over an hour to exchange it because no one seemed to know what they were doing. The antivirus software didn't even work - it had expired and I couldn't use it without paying, which wasn't part of the package deal. Microsoft 8 is TERRIBLE, and I feel like that isn't a good enough description. I will never buy a Windows product again. With the laptop itself, the mouse does whatever it wants, whenever it wants.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All my favorite programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite Microsoft programs. Am also using it on my Android phone. Tutorials and helps for anything I want to accomplish in my documents. Thanks Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good if you still need office products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use a ton of Office products, but I still occasionally need to use them for work. This allows me a cost effective way to use the latest office products.

    I would recommend this to a friend