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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38835 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1565 Showing 31,281-31,300 of 38,834 reviews
  • Rated 4 out of 5 stars

    Necessary software for business

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the cloud nature, it was fairly easy to set up. When I needed to get support on the phone, it worked out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, another great purchase for what I need. I just wish I didn't have to continue to renew my subscription every year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with a variety of different fonts so it's nice to try something new for fun. The only downside is that it only lasts for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just thought it was a great addition to my purchase. IT WAS FREE W/PURCHASE!!!! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DISAPPOINTED, THEY WONT ACCEPT MY RETURN.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS AT BEST BUY, BUT MY SON SAID HE DIDNT NEED, SO, I TRIED TO RETURN IT AFTER 3 WEEKS, BUT THE LADY FROM THE RETURN SAID, SHE CANT ACCEPT IT ANYMORE, COZ ITS BEEN THREE WEEKS? SO WHAT AM I GONNA DO WITH IT? SHE SAID THAT IT MIGHT HAS BEEN USED ALREADY? WHY WOULD I DO THAT? WHEW! SO ANNOYING! IN THE RECEIPT, I COULD RETURN IT UNTIL JANUARY 2021.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install wasn’t very easy but after a couple of YouTube videos we were able to figure it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security Security Security Security Security Security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Micro!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good product you can count on and with the auto renewal you never have to worry about being up-to-date with Office.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Goldie,

      We're delighted to hear Office 365 is pleasing to you! If you ever need assistance with any Microsoft related, know that our Customer Support Team is always happy to help! Contact them here, anytime: https://support.microsoft.com/en-us/contactus/

      Thanks for being a part of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good sotware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like being able to have access to Word and I really like being able to connect my cell phone with my computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    obligated

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a useful product, required by every academic institution and unfortunately an obligation to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 On Autopilot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice not having to worry about renewal and wasting a lot of time! A quick notice and it’s good for another year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O365 a computer must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have this updated on my laptop to give me full access to create my powerpoint presentions for my business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price option for everyday at home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my wife for her birthday. Something to use for just herself. Nice sleek design, easy to setup and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office personal is great, but its a little more than I needed. Should've gone with the one-time purchase version.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I didn’t use yet but looks like will help me in my new accomplishments

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We think you will definitely find that it helps you with you accomplishments.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new laptop and also bought the newest Office software...easy download....have heard pros and cons about this upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't need the Office 365! Most people get theirs through work, but I bought this to use for the year between jobs. Not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for any computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program allows me to work on my laptop and sync my work to desktop or phone to allow for continuous access to all my documents.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues occurred trying to install it took a lot of phone calls and the right technician to get it to work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I didn’t have to buy one every year. I don’t have a need to upgrade. My stuff is simple. I don’t want to buy this every year.

    I would recommend this to a friend