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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38836 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1570 Showing 31,381-31,400 of 38,831 reviews
  • Rated 5 out of 5 stars

    I got agreat deal on my cameras and phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam and Brian where very patient in teaching an old man how to use both items Sam when above and beyond what he had to do Thanks harry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up from the email link provided after purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appears to be taking care of my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multi-year costs too high for this product. Budget played a large part in my decisions to take the one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office license is good, but the 1TB of OneDrive space is great! I don't have to worry about losing files if my hard drive dies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    word to my word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad to be able to use Word products on my Mac. Just hard to find out where I should store the documents.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello jesstar, For free tips and tutorials on storing documents and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    office 365 is essential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone who wants to keep track of their personal business or do professional writing, this program is a must.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I was not able to use this product for chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Microsoft 365 which was to be installed on my chromebook. I have tried many times before purchasing same just to ask the geek squad or someone if microsoft 365 was compatible with chromebook. To date, still unsuccessful. I am so disappointed because you have a long wait in chat room just to ask questions to a live person, not a computer assisted.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We just wanted to chime in that the process of installing and running Microsoft 365 is a little different on a Chromebook. You will need to follow the instructions outlined in our help page here: https://aka.ms/AA4rinm.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    No-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to have this as didn't come on my new bargain-basement laptop. but still great system and a must-buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Dell desktop computer. I am vey pleased with my new product and with the service from the Geek Squad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to use. Cannot use outlook like I want to. I do not use outlook email and I cannot get rid of it. Wish I had not gotten it and could go back to Outlook 2007. I may cancel my subscription when it comes up for renewal. Do not like having to pay for a yearly subscription.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! The Office alone is worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excel available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to use excel on i-pad for multiple responses need to respond to various forms that have to be filled in

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cancelled laptop and 2 other products with it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of 3 products I ordered and ended up cancelling all of them. Was totally dissatisfied with the manager in Brighton, Mi store. They refused to price match a laptop that I ordered and instead told me that if I came back the next day, they would because of some idiotic reason even though it was locally.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great just wish it wasn't a yearly subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    'This program is good and it has many options. I haven't discovered all of them yet. But, I have used this company for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office 365 screen for excel and word are very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    office 365 is having noticeable changes and that helps when going in seek better design for project sheets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I needed a new office account with a new laptop, did not need it until later and still worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wish i would of got this on all computers i have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it on my lap top but need it on other computers just have not made it in to the office yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a huge fan of Microsoft Office and this is no exception. It runs great and I love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate renewals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is a must have and works great but why do they have to even offer a subscription product

    No, I would not recommend this to a friend