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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38836 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1605 Showing 32,081-32,100 of 38,831 reviews
  • Rated 4 out of 5 stars

    Hate that you have to pay over and over

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate that now you pay for this and not just get a CD and it’s yours for as many devices as you want

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just what it sounds like.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 days and counting to use Microsoft office. Enough time to decide if I like this or if I can use Google Docs instead.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review is of buying through Best Buy. Not Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought from Best Buy could never get it running. Called their support line numerous times, no one could figure out how to activate the product. Total waste of money. Do not recommend buying from Best Buy,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s face it, Microsoft Suite is a must, but it was a great deal with the laptop purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office products are obviously tried and tested. The subscription aspect will be interesting for my son next year...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products we all know and need. Super convenient yearly subscription, seamless user interface.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This was a waste of money or someone scammed me fr

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this subscription for an entire year on top of buying my computer however when I got home and finally attempted to use this key that's on the back and it claims to have already been used. However I never used it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excel, excellent, Outlook OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excel is great for all kinds of home tasks and evaluating decisions. Outlook has some connection issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is vital to my day to day functions so this was a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a small office.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an overall great package. It provides what I need to run a small home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for online school work

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when i was needing to do online courses. It def helped with writing my papers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software package. It fulfills all my needs. For writing and publishing, as well for utilizing spread sheets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office with a Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about O365, but it setup and worked without incident. Plus, I got a mouse for less than O365 by itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of MS office. recommend this to all. Got it as a gift to my family member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to buy Office 365 based on money. However, I have the apps I need and they work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for Microsoft. However it takes forever to download. Don't do it when u really need it cause it takes hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent office product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the purchase of my laptop, this was the best additional purchase to have access to administrative applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy any office product you get quality. Works.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible support over the internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not install it! I bought the FAMILY, however the seller registered the PERSONAL. I contacted BB and just can't get support to change it! It's a jungle out there!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issue with Office365 is with Outlook. Problem is the inability to send outgoing Mail via Outlook. With no documentation or User Guide and no real software support from either Microsoft or Best Buy Geek Support, it is truly a problem.

    No, I would not recommend this to a friend