Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38836 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1606 Showing 32,101-32,120 of 38,831 reviews
  • Rated 4 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem I have is when I was done with the free trial it was a pain getting all the programs to acknowledge the code

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I need it to

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in a bundle with my samsung notebook 9 pro. It does what I need it to so I'm happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its necessary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing about this is it's just a necessary software. I think Microsoft is greedy to not sell outright the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! I use Microsoft apps on my iPad and apple devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inevitable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves my purpose,but the need to repurchase a license after a year is just another ripoff.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and inexpensive solution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to finally have a subscription based Microsoft Office product without the heavy upfront purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for new laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop. This is the best office suite. Works great but Microsoft has changed their deal and it stinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package gave me more than the version I had on my old computer. It also automatically updates, which is a big plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it is too expensive for student. Less expensive should be available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was on promo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a promotion and I saved 30.00 buying it at the store. I was excited because Best Buy always works out for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with easy setup and many helpful links and descriptions for using the software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Microsoft

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what you expect to get from Office. It came with a student discount which made it more appealing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean I get access to all the app to help during my schooling. Good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Office products since 1998 and fine productivity extremely effective in my daily routine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft, always have. The option to renew and update throughout the year is awesome. This is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always been use ... best part three months for free so no complaints ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the most part

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only gripe with Office 365 is renewing the subscription each year. Other than that, it's just fine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving a review! We understand that a subscription-based package may not be the best option for you. Please know that with Office 365, you are receiving our best, most up-to-date products. If you would prefer a one-time purchase option, you may find Office 2019 to be a good fit.

      Best,
      Rachel
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Everyone needs this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Microsoft word should already be on the computer and not something that you have to purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tired of the feud between Apple and Microsoft

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may be a dinosaur because I like using Outlook. I was able to move my Outlook file to the Mac version three years ago, although it wasn't easy. Unfortunately it is impossible to move it back from the Mac version to the Windows version. Apple and Microsoft need to get over themselves. I like aspects of each. They need to quit acting like children and work together.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downloaded the product initially from geek squad and after hours of Microsoft and them blaming each other they refunded me. Bought in store disc and had problems. When I called they wanted me to pay for help. Horrible experience.

    No, I would not recommend this to a friend