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Customer reviews

Rating 4.5 out of 5 stars with 38673 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 38,672 reviews
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. The Geek Squad employee download Word on my laptop and IPad. She did a great job the same day I brought it in to be downloaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this software for several years and find it extremely helpful. Nice product. I recently purchased this for a friend only to find out that he didn't want the software. Just to let you know once you purchase, you own it. It's non-returnable.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bill,

      Thanks for sharing your review. We wanted to let you know that you can always add the subscription that your friend didn't want to your subscription. You just follow the instructions here: https://aka.ms/AA5opd6.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and download. Just wish it wasn’t a yearly subscription like it use to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer - upgraded MS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop and decided to upgrade to latest MS Office. Had been using MS 2003 which is really outdated but worked. Product has all the latest and greatest features a business or college student would need. More than I require but it is there if I need it. I do community work so some of the enhanced functions might come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier than expected to install. I’m not well versed in computers so had my doubts but it was really simple. The programs are just what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 rules

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer need. Easy to figure out and store info

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal Software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal software application is a very versatile and valuable product. Great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. It is exactly what I wanted for my home computer. The salesperson recommended this over a similar product and I am very glad they did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Sub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our purchase and the customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Church apps works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. We installed this for church. I would lie to purchase the lifetime vs every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought instead of buying drop box and done the job so far

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy poor customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Microsoft 365 when I got an email to update. I couldn’t get Microsoft to work so I went to 3 Best Buy geek’s and none could why Microsoft was not working. The 3rd geek bought a new Microsoft 365 and that did not work. They found that my computer was too old for Microsoft 365. He said he would refund the first Microsoft 365. When I got my new computer they said they could not refund so I went to customer service and they could not refund it. They gave me a phone number to call and that person just said I had the Microsoft 365 over 30 days. She did not listen to me that it was over 30 days because they could never get it to work. She did not care, over 30 days and no one was higher than her.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile program.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this on all of my devices and am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a product I need to keep track of my finances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 2007 user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using office 2007 since it first came out, and really only use excel and one note mainly. I am still getting used to this one but so far it seems like a decent software. I still don't know yet how I feel about the monthly fee to access the program but I have a year to decide since I got it for free when I bought a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's MS Office in the cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No difference from traditionally licensed MS Office other than coming with 1 TB of cloud storage on One Drive. I'm finding One Note particularly useful for note taking. It syncs through One Drive so I can move between my laptop, tablet and phone always having access. Bottom line - I like it and would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Got It !!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed , which is not easy to do !! Talk about storage !!!! And everything is all in one spot !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great and easy to set up. It is just like the one at my job which made it easy to go back and forth on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this particular app in a while. Easy to understand and use. This is a plus for a senior!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it for school and it works. Personal one works better than the school one. Like the price for the year as well.

    I would recommend this to a friend