Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38859 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1822 Showing 36,421-36,440 of 38,854 reviews
  • Rated 3 out of 5 stars

    Some information was missing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *My* Wife tried to install Office 365 but noted that the printed instructions did *not* match the tablet upon which it was to be installed, so further verbal instructions and guidance from the local Best Buy were necessary to install this software.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    How to force yourself into a new Mac

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bummer! My Mac OS went and got old on me and Geek Squad could not install my free Microsoft 365. Guess I'll have to get a new iMac.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just Necessary

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To do some of the multiple systems that I use it came down to a requirement that I use the paid micosoft solution vs other free versions. I don't see any difference so far, but I'll keep using it to see if I become a fan.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you are giving us a try. If you haven't checked it out already we recommend you check out our Office tips and tricks page: https://aka.ms/AA4r1mp.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    Nice operating system,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Microsoft office 365 to a friend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better of getting subscription for 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better of getting subscription for 5 pcs instead of 1 just because of price difference and you can't return a subscription after you have scratched the back of your card and you had the time to analyze which would have been a better purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I still haven't used it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still haven't used the subscription. will not let me use because I pay for it on the App Store already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ms windows

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always gotta have MS office, can't do much without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than buying upgrades! Just renew latest Office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for any new laptop to consider and use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    confused

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing, cant seem to find icon to locate documents

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 4 out of 5 stars

    I don't tink so

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you have many things to improve..... so the most i

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOTS of old-fashioned copy-protection procedures and long obscure numbering and accounting. Maybe TOO much copy protection... Once everything is d'loaded and installed, it goes fine from then on. Well, until your 1 year subscription expires, I guess.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the fine print - store happy to take your money, but return pretty impossible, with staff disclaiming any responsibility and only providing brush-off advice to contact the company directly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed to find out I have to renew it annually. Although it was expensive to buy the program in the past with all the features I wanted I would rather do that and choose when to upgrade rather than renew the program license annually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Microsoft and upgraded capabilities !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great products!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If given the opportunity, I would buy this again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used this product and prefer it to apple

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product didn't load correctly the first try and hasn't worked properly yet! Even took laptop to geek squad and the program still don't work properly!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    MO in it for greed!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s office, what can I say! It does everything you need Office to do.. my gripe with Microsoft anymore is that you HAVE to pay a yearly subscription. Wasn’t to long ago you could just buy it outright. Now we have to pay yearly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stinks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the old office much better. I could file things in the order that I wanted. I can't seem to do that here, It only files alphabetically and having a problem with it syncing creating copies on its own.

    No, I would not recommend this to a friend