Customer Ratings & Reviews
- Model:
- QQ2-00720
- SKU:
- 6278402
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Can't cancel Auto-Renew/ Would u like my soul too?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.why do I have to call BestBuy to cancel the "auto-renewal" on this product. This is a deceitful practice, and I don't intend on giving you my money anymore.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to install but the code given to me did not work. Reached out to Best Buy they were suppose to look into issue and never got any results from Best Buy. I ended up returning to Best Buy.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jill,
We're really sorry to hear that your code didn't work. Have you checked your Microsoft account to see if it redeemed to your account already. If it did you should see it under subscriptions in your account.
Hope that helps,
Nelson
Microsoft Customer Care
M365
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think Bill Gates is a really sad greedy self-aggrandizing excuse of a human
No, I would not recommend this to a friendNot Crazy About It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from Windows Vista, so there was a pretty steep learning curve and its appearance is very different. I may like it better as I gain proficiency with it. The yearly subscription was a good buy at $49.99 with the purchase of my laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello pjtex, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you.
Not a fan at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of paying for software forever. Not happy that my ICloud doesn't work with this. If you don't use iCloud for anything than buy this but if you use iCloud don't bother. I like paying onetime for something not a lifetime.
No, I would not recommend this to a friendDon't like it as well other Microsoft Office prod
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the fact it is a yearly or monthly subscription. Microsoft 2007 was user friendly not like 2010. I only want to use as a word document. .Microsoft 365 didn't open old documents. Why change what's not broken. .it probably works well for others.
No, I would not recommend this to a friend
Subscription based Microsoft is way to go!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I started "subscribing" to Microsoft Office 365 a few years ago. It has made things so much easier. The thing that I actually like the most is being able to back up all of my documents and photos and being able to access them anywhere on the 1TB of One Drive storage. What I like second is not having to upgrade to the newest software because it's already included. I have to say that I have not had any problems with my Microsoft software subscriptions since I have been subscribing. And most importantly, I have not lost one single picture or document in the past few years either as everything is always backed up on OneDrive. Here are some of the other things I like about the Office 365 subscription: Easy to install Includes up to 5 devices Always the newest software Includes Word, Excel, Powerpoint, Outlook, OneNote, Acsess and Publisher This is the way to go for your Microsoft software!
I would recommend this to a friendTypical Microsoft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Typical Microsoft. Pricy but usually good quality.
I would recommend this to a friendSmart TV - 50
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad arrived on time at got to work. Much testing and consulting revealed that the tv had a defective input opening. There was a sound problem with the add-on devices. A new set will be brought. Technician very knowlegable and a great diagnotician.
I would recommend this to a friendDoesnt work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this during the stay home order and did not receive the needed information to be able to use it. I have made several calls and no one has been able to help me. Waste of time and money
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nancy,
Thanks for sharing your review. We're sorry to hear that you are having trouble with your order. Please reach out to Best Buy support here: https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410.
Hope that helps,
Nelson
Microsoft Customer Care
Microsoft Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find that it is so full of information, that it is hard to navigate the features. I like my older version of office better. I can't find some of the most used components easily, such as font size and color, to design business cards.
No, I would not recommend this to a friendNot user friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. It tries to give too many options. Very confusing to navigate.
No, I would not recommend this to a friendsame old Office
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as always. Wish, however, that I could buy a MS Office that didn't have to be renewed--like I used to be able to. Still have problems with formatting Word documents, especially headers and footers.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. We appreciate your feedback and we will pass it along for you. If you need anything feel free to reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Frustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still have not managed to download office properly. I really don't understand why we can't just get a cd like we used to. It made me so frustrated
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Harriett. Please contact us using one of these methods; Support Web Portal: www.Support.Microsoft.com . Technical Support: Call 1-877-696-7786 . We apologize for any frustration the Office 365 installation process has caused, and we hope this was helpful to you.
Very frustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a chrome book you sold me Microsoft 365; geek advised me that it’s not possible to install on chrome pc. I want my money back. That goes for the webroot firewall.
No, I would not recommend this to a friendNo Microsoft 365 subscription found
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been trying to get it in the computer I bought and trying to sign in with the email but it keeps saying I never purchased it with this email. Very frustrating
No, I would not recommend this to a friendDon’t do it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t give you a refund even though brand new and unused without a fight!
No, I would not recommend this to a friendFrustrating at first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My current office subscription expired so I had to go back and reorder through Best Buy. I installed it many times but it would not work. Finally I talked to Microsoft customer service who fixed the problem for me
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sarah,
We're sorry to hear you had some installation issues. In the future, you might find this link helpful if you ever do run into installation issues again: https://support.office.com/en-us/article/troubleshoot-installing-office-35ff2def-e0b2-4dac-9784-4cf212c1f6c2#O365Plans=signinorgid
Additionally, you always can contact our Customer Support Team: https://support.microsoft.com/en-us/contactus/
We wish you the best!
Sincerely,
Jo
Office Customer Care
Not worth the "upgrade"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ONLY reason I purchased it was to rebuild my PC which had to be "Reset" losing most of my old software after a malware infection locked it up. Microsoft would not recognize my old key code for an earlier version of Office..
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly wasn’t let I login in . Not sure if it was the new computer I brought or the software . I went today to return it and lost money for defect program
No, I would not recommend this to a friend