Customer Ratings & Reviews
- Model:
- QQ2-00720
- SKU:
- 6278402
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
I have had bad experiences with Windows 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to replace my computer that l had before because of a corrupted driver update they loaded in October. So, I am hoping that they got it right this time!
No, I would not recommend this to a friendMore to pay for!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice that this use to come standard with laptops. Now to keep the price of the laptops desirable they sell them to you with nothing other then the box they come in.
I would recommend this to a friendDo not buy!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for a Product that matched up to office 2010- this does not. I bought if for MS Word and this-IS-TERRIBLE!
No, I would not recommend this to a friendMircsoft free
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate i had to bad a card for mircsoft word. I remember when it was free.
No, I would not recommend this to a friendCan’t figure it out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t figure out how to use this maybe I ordered the wrong one I have an Apple phone so can’t use it on that device and don’t know how to use it on my laptop
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there Teddy,
Thanks for sharing your review. We would love to help you figure out the installation. Please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.
Hope that helps,
Nelson
Microsoft Customer Care
Too many issues encountered for installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After several unsuccessful attempts to install same, I took it along with the recently purchased Envy laptop back to the store. The attendants changed it citing that there have been several complaints. Still no luck when I got home so it was returned a 3rd time. This time GeekSquad uninstalled the trial version citing a conflict with both. They then loaded the components separately and if I try searching for office, I'm prompted with the response that no such file exists on th computer.
No, I would not recommend this to a friendStill not accessible after 3 attempted installs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still trying to get it to work. The message says to go online to repair it. It is brand new. Should not need a repair.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
Please contact Microsoft directly so we can assist you with your installation and setup of Office 365 at: https://support.office.com/ At this site you can even request a call from us to assist you.
We apologize for any frustration this has cause and hope this was helpful to you.
Subscription stinks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Office is office. I don't need the latest features. The subscription will be WAY more than just paying for it outright. Only recommending it because going to other software is hassle.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We want Office 365 to wow you and help you achieve more! If you're curious about getting Office 365 to do more for you, we've got tons of great articles and resources for you at our Training & Support Center: https://support.office.com/
Also, our Customer Support Team is always happy to help with anything related to your Microsoft product. Plus, all the help is free. Contact them here: https://support.microsoft.com/en-us/contactus/
We hope you come to love Office 365 as much as we do.
Take care,
Jo
Office Customer Care
No choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hate the One Drive. Don’t like having to pay every year for something that likes to give the “not responding” message. But this is a product we need for basic office functions.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We are sorry to hear you aren't enjoying OneDrive. We would love to help improve your experience! Here is a guide for how to do the basics with OneDrive: https://support.office.com/en-us/article/upload-photos-and-files-to-onedrive-b00ad3fe-6643-4b16-9212-de00ef02b586.
For any other usage troubles you may experience with OneDrive, we encourage you to check out our OneDrive Help page: https://support.office.com/en-us/onedrive.
We hope this helps!
Best,
Rachel
Office Customer Care
Terrible store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy software in this store because if in a given case they do not use it, they do not return the money, terrible store, I do not recommend it
No, I would not recommend this to a friendCan't get it to load
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the 30 free trial...had no problem. ..tried to enter the code for the year of office 365...will not take the code. ..still having problems. ..taking it back to see why it will not load or accept cide
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Ogerba3021. Please contact us using one of the methods. Support Web Portal: www.Support.Microsoft.com . Technical Support: Call 1-877-696-7786 .
We apologize for any frustration with your Office 365 subscription has caused, and we hope this was helpful to you.
Not Very Useful
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not such a good product -- not very much used -- ..................................
No, I would not recommend this to a friendMS bites again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting the 365 product is a great idea but with ALL the features please. If you want to run POWER PIVOT (which is native to EXCEL 2016) you must purchase a standalone EXCEL 2016. MS strikes again.
I would recommend this to a friendMicrosofit 365
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive, decided to cancel this item. For some reason had a lot of trouble
No, I would not recommend this to a friendOFFICE 365
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It should come out in mail with a product key. Online price and the store should be the same. I will buy if you have the product key in an envelope.
I would recommend this to a friendSTOP
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish to end autorenewal NOW! Tell me how to end without having to drive to erie again.
No, I would not recommend this to a friendDidn't install - own earlier full copy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2010 CD set of MS Office and transferred it to my new machine when old one died. I LIKE having a stable version that I don't have to 'relearn' with each new release.
No, I would not recommend this to a friendIt’s office.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly the same as every other office except now you have to pay for it monthly instead of just buying the product.
I would recommend this to a friendDoes what I need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of stuff I'll never use, but gives me what I do need. Would be nice if it was just included with the computer purchase.
I would recommend this to a friendOK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don;t think my Lenovo laptop can take the full Microsoft 360 without being so slow. so if you are purchasing this for school make sure you have a computer with enough capacity to support 365.
I would recommend this to a friend