Customer Ratings & Reviews
- Model:
- QQ2-00720
- SKU:
- 6278402
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Check compatibility first
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft Office was not compatible with my device. Wasted purchase, and completely unclear with download instructions
No, I would not recommend this to a friendcrashing? really?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.crashing and updates constantly for this years suite. what a disappointment...you would think after having had these programs in existence for so many years they would have nailed it...not the case.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello snake. Thank you for posting a review. We appreciate your loyalty to Microsoft and will gladly provide you with assistance at a time that’s convenient for you. Please contact our Customer Support through the Support Web Portal: www.support.microsoft.com . We apologize for any frustration the Office 365 installation process has caused, and we hope this was helpful to you.
ASUS is a good brand if you don't need fancy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had and ASUS before so it's seemed best to get another. I'm having a bit of trouble with it, occasionally the screen goes grey, as if logging me out. Might need to bring to the GEEKs to clarify
I would recommend this to a friendIt works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has all the microsoft products & works well. Don't like that I have to renew it every year as opposed to how it used to be with purchasing one time & getting it for life with the CD.
I would recommend this to a friendMicrosoft 365
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't been able to get it to work yet. Perhaps when I do it will be good but I don't know yet. I'm going to call later and get some help.
No, I would not recommend this to a friendOffice 360 Personal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can always make use of these programs when you get a new computer. I just wish you didnt have to pay so much for just a 1 year subscription.
No, I would not recommend this to a friendCost too much for subscriptoon
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Miss the days when you bought software and owned it. Just another way to take our money for little return. There's some shareware that performs the basic functions.
No, I would not recommend this to a friendComplicated for beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still haven't figured out how to use all of its features. 'Assumed the Geek Squad would have it fully opperational when purchased with a computer but no. Don't like the yearly payments.
I would recommend this to a friendbad idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.asked for full version when bought laptop, got this version instead. was unaware until expiration notice with yearly payment of $70. uninstalled and bought full version, that i asked for originally.
No, I would not recommend this to a friendSame ol'
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every college student needs Microsoft office so it was necessary to get with my new MacBook Pro. I just don't like that there is a yearly membership required after the initial purchase...
I would recommend this to a friendProducts not inspected before sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft office lease didn't work. I have to go back to the store to make an exchange.
No, I would not recommend this to a friendToo difficult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Updated Office. For an older person, it is very difficult. The 2003 version was simple to use. Am able to do little of things I am accustomed to doing. Overwhelming.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We would love to help you get accustomed to your new Office 365 personal. Check out our Office tips and tricks page: https://aka.ms/AA4r1mp.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
My software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to get installed not done after buying it seems harder to install than other ms software
I would recommend this to a friendYearly subscription
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should be my choice if I want to renew. Shouldn't automatically charge my credit card without my permission. Read to FINE PRINT AND UN-CHECK AUTO RENEWAL
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. We're sorry to hear that you weren't aware that you had an auto renewal. It sounds like you have it figured out now. If you ever need anything feel free to reach out to our Customer Support Team for personal assistance: https://support.microsoft.com/en-us/contactus/.
Best,
Nelson
Office Customer Care
pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this free with purchase but don't see the point in it. I will not be using it because I am not going to keep paying a subscription.
No, I would not recommend this to a friendwe actulally didnt need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we were told we needed it but we actually didnt need it so we kinda bought for nothing and we couldnt return it. but if we needed it then it would have been good have purchased one in past
I would recommend this to a friendhad to go in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to go in because the first time I bought this it claimed it did exist even though I paid so much for it. I had to go physically in and buy it which was v very frustrating.
No, I would not recommend this to a friendMicrosoft 365
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible way to sell something without giving you the right guidance on how to download the product. I will definitely don't buy this again.
No, I would not recommend this to a friendSomewhat dtsapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently I'm doing something wrong. When using Word to type a letter the program seems to change is margins in the middle of the letter, and I don't know how to correct this problem.
No, I would not recommend this to a friendNot satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t download for some reason. I will go back to Best Buy Geek Squad for help. I thought they can help me before but they couldn’t
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry there's an issue downloading and installing Microsoft 365 Personal. Our team at Microsoft Support may be able to help. We recommend troubleshooting the problem with them here: https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658
Hope that helps,
Chuck
Microsoft Customer Care