Customer Ratings & Reviews
- Model:
- QQ2-00720
- SKU:
- 6278402
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Privacy Concerns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend buying this Microsoft Product Key. Instead, go to Microsoft's website and purchase it there. When you buy this card you are forced to swipe a credit card for auto-renewal which you have to go online or call to cancel. The auto-renewal is NOT through Microsoft, you are committing to renew through Best Buy with the disclaimer that the price can change. Also, they have stored my credit card information and I cannot delete it myself so I have to call them and have them do it. I specifically asked the cashier if the renewal was through Microsoft or Best Buy and was told that it was Microsoft. So I recommend Office 365 but not these Product Keys that are sold by Best Buy.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear about the frustration you faced. For Office 365, you should be paying for your subscription through your Microsoft account. To learn more about that, follow this link: https://support.office.com/en-us/article/Turn-recurring-billing-on-or-off-for-Office-365-for-home-c7c0bc32-9744-4acf-9818-815d5c96cc59
Additionally, here's some information on how Microsoft uses product keys for Office 365: https://support.office.com/en-us/article/Using-product-keys-with-Office-365-Office-2016-or-Office-2013-12A5763A-D45C-4685-8C95-A44500213759
Beyond that, feel free to reach out to Microsoft Customer Support Team for assistance, anytime: https://support.microsoft.com/en-us/contactus/
Take care,
Jo
Office Customer Care
Keys lost?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product keys don't match so it doesn't work.... AT ALL.
No, I would not recommend this to a friendNot downloading
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was never able to download the free version. I followed the link and it has nothing to be downloaded
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t figure out how to install on my new computer
No, I would not recommend this to a friendI did not use this as much as I had anticipated.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I canceled this program because I did not use it as much as I thought I would. It was due to a life style change.
I would recommend this to a friendInstall Help?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it more stars if i could use it. Should’ve came with a guide book of some sort.
No, I would not recommend this to a friendi bought a laptop, which is good, i also bough off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The office I bought with my computer does not work, I am planning to returning it because I cant seem to use it. I don't think they registered it
No, I would not recommend this to a friendUnhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was never activated before shipment. Now corporate Best Buy is throwing me from department to department and have yet to solve my issue.
No, I would not recommend this to a friendno produt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would not work on the tablet. I need a new subscription
No, I would not recommend this to a friend1 year of office 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to go with new computer for college student. Only thing is I was disappointed that it has to be renewed annually. I guess that's the new way.
I would recommend this to a friendextra $$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should be free w laptop purchase. What happened to those days?
I would recommend this to a friendNot great experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What should of been easy and took nomore than 5-10 minutes was not and took longer. Actually never got it installed.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tiara,
Thanks for sharing your review. We would love to help you with your installation. Please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.
Best,
Nelson
Microsoft Customer Care
Office in emoji language
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use office every day but found this version harder to get started with. There are so many symbols with no categories to guide you.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey MsJM,
If you're still experiencing some frustrations adjusting to Office 365, check out our Training Center: https://support.office.com/office-training-center
We hope that helps!
Sincerely,
Jo
Office Customer Care
Microsoft subscription
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive and you have to renew every year, not happy about that.
I would recommend this to a friendI remember when....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Office is great program the only reason it's not getting a 5 star is I remember when you bought a program and it was yours not this yearly renewal
I would recommend this to a friendLost Leader
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windows technical support is confused about their own products and most confused how to remedy short comings in their systems. For years now they insist in sending me verifications to a no longer valid email address. The system itself is very possessive and constantly ask me to validate my credentials due to security reasons.
No, I would not recommend this to a friendMicrosoft 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not activate this as it was only for 3 months. Do not enough to subscribe on a monthly basis
No, I would not recommend this to a friendOVERALL IT WOULD HAVE BEEN GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this product along with my MacBook and ended up getting it for free from my school. I asked the seller and he said he didn't think so however I did.
I would recommend this to a friendLike the product, HATE the auto-renewal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft Office is good, but now they automatically renew your subscription every year. Not a fan of subscription based services!
I would recommend this to a friendMicrosoft Office 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the Microsoft software included with the purchase of my new imac, but have decided not to install it. I will use my pc for that application.
No, I would not recommend this to a friend