Customer Ratings & Reviews
- Model:
- QQ2-00720
- SKU:
- 6278402
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Worst Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reminds me of the cartoons of Boy Scouts dragging old ladies across intersections to fulfill their good deed quotas. Complicated beyond reason...and way beyond intuitive. Worst purchase in recent memory.
No, I would not recommend this to a friendFrustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My product code was partially scratched off. I was told to call Microsoft, who couldn’t help me either. Will have to buy a subscription. Very annoying after I bought several items that day.
No, I would not recommend this to a friendVery Very hard to cancel
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it will sign you up to auto-renew. No one have a clue how to cancel the subscription. had to request a new credit card just to avoid the recurring charges.
No, I would not recommend this to a friendDont like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This office product lacks a lot. I'm used to office XP that gives you everything and web printing. This subscription sucks I will not renew or ever buy products like this from Best Buy
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Diane,
We're sorry to hear Office 365 isn't wowing you. If you ever want information on reverting back to Office XP, this link may be helpful to you: https://support.microsoft.com/en-us/help/325671/description-of-office-xp-service-pack-2-sp2
Take care,
Jo
Office Customer Care
So much junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft should allow an ala cart option + charge accordingly. We need office +/excel. Now we have 10 other things on the computer we will never use + have to deal with all the unwanted updates.
No, I would not recommend this to a friendI have not been able to download
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure why i need this doesn't apple have something similar? I have not been able to download this. It states i need to have os x 14.10 or greater
No, I would not recommend this to a friendCan’t register
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I follow directions and attempted to register with the number on the product I bought but the computer won’t except it. I am in had time to take it back to the store yet
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jen,
We would love to help you get up and running. Have you checked out our installation troubleshooting guide here: https://aka.ms/AA4rin6? If that doesn't work we encourage you to reach out to our Customer Support Team for assistance: https://aka.ms/AA4jrpj.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Plan foiled as suprise gift for college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for college bound granddau. Can't find product key on pkg. Best Buy nor Geek Squad can help. Money wasted and no recourse. Order info says product no longer available. Awful
No, I would not recommend this to a friendUgh!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was already covered under a previous subscription that I also bought at Best Buy. I wish they could have checked/confirmed and advised me not to purchase additional coverage at this time.
No, I would not recommend this to a friendOutlook a waste!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to uninstall Outlook and reinstall 2007 could not use new version and it took me days to accomplish this including loosing half a month of emails. Wish I had never purchased this package.
No, I would not recommend this to a friendEHHHHH...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It froze a lot, and it claimed unresponsive. Downloading, installing, and setup was difficult and slow.... I would reccomed though. It might of just been me.
I would recommend this to a friendCan’t review couldn’t enjoy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were unable to use this software due to issues with the laptop for which the manufacturer attributed to the software.
No, I would not recommend this to a friendUpdated Office 365 subscription
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Office 365 subscription with my new laptop. It took me a while to get used to the new look but I found a tutorial that make it easy!
I would recommend this to a frienduseless product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it together with a computer for a friend. had to return the computer, but got stuck with this product. obviously nobody told me that this could happen.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mike,
We recommend that you reach out to Best Buy to see if they will help you return this since you no longer have the computer you purchased it for.
Best,
Nelson
Office Customer Care
Office personal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would not load onto compter- I will getting an exchange for both items, As I am sure, since I just bought and now having to use my other computer- I be there later in the day, or tomorrow.
I would recommend this to a friendFunctional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like (well, HATE, actually) being limited to an annual "rental" of the software. Will revert to older version, or alternate product, at end of first "subscription" period.
No, I would not recommend this to a friendVery unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I get to pay $50.00 every year for a product that is not too easy to use, (I still have a tower from 2006 so I can use the windows xp) and this is supposed to be better? Very unhappy
No, I would not recommend this to a friendBE CAREFUL WHEN ORDERING WITH A COMPUTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful when ordering this with a computer, if you return the computer, you will likely not be refunded for this even if you don't use it!!!
No, I would not recommend this to a friendExactly what I needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This subscription was needed for a MacBook to be able to access school program. Seems to be working well so far.
I would recommend this to a friendCouldn't use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't install. Travelled to Nigeria before trying to install. Works only in USA. Was not notified even when I said I was taking it to Nigeria. Had to buy another one
No, I would not recommend this to a friend