Customer Ratings & Reviews
- Model:
- QQ2-00720
- SKU:
- 6278402
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Monopoly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest gripe is that, you now have to pay for renew 360 every year. That is such a joke! Better to just use an older version and not have to keep paying for it over and over again!
No, I would not recommend this to a friendMicrosoft 365 Personal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft 365 was easy to set up with my new computer. I am currently learning all that it can help me with.
I would recommend this to a friendMicrosoft 365 Subscription
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was really a great buy. The price is great for the year and so easy to renew. I use it constantly for church and if I need to write personal letters.
I would recommend this to a friendCaused a pop up every two week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I put on computer and a week later and this week a box pops up virus click to fix Microsoft number is in India and when I ? Them they hang up I had to pay geek squad to remove virus and it happened again
No, I would not recommend this to a friendDisappointed it's one year and you have to pay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are some things that should be included in basic computer use and I feel that Microsoft office, PowerPoint etc should be just that. Upset that I have to pay again for another year.
No, I would not recommend this to a friendDead End
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have never been able to activate the product. The BB instructions do not work. I immediately get an error message that I need to go to Settings blah, blah, blah, blah.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Paul,
What you're experiencing is not what we want for our customers. So we can get you successfully set up with Office, please contact our Customer Support Team for personalized assistance at this link: https://support.microsoft.com/en-us/contactus/
We wish you well.
Sincerely,
Jo
Office Customer Care
Auto renew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in the Winter Garden Store and nobody told me about auto renew. In terms of software, is the best one.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear you didn't know about the auto renew. We recommend that you reach out to Best Buy for help with that. We're glad you think our Office is one of the best.
Have a good one,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Absurd set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to have my IT person set up Outlook-I still have not been able to use this Office-I am disgusted with MS -they make each Office version so different than the previous it is absurd
No, I would not recommend this to a friendStill have not uploaded.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reason not uploaded is product support is non responsive and will not call back. Said they would call back in five minutes but that was a week or so ago. Thinking about returning everything
No, I would not recommend this to a friendDisappears from computer and cannot download again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the past Microsoft Office was easy to use. I've had problems with Word from the beginning. I can use it, then it tells me to download the software (again).
No, I would not recommend this to a friendOffice 365 Personal had expired,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I typed in the code for Office 365, I got a message that it was expired. How bad is that? I just bought it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Your code should not be expired. We recommend that you reach out to Best Buy for help since you purchased it there.
If that doesn't work you can reach out to our Customer Support Team for help: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson told me this program would convert PDF file to word Document and it did not I asked three times to verify. I had to buy another program on line to perform the function.
No, I would not recommend this to a friendDid not receive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DID NOT RECEIVE IT!WAS NOT IN THE PACKAGE with all the other products I ordered, Please, can anyone get in touch with me? I'm trying to sort this misunderstanding.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are 100% certain what issue you're experiencing but, we want to help. Contact our Customer Support Team at the link provided and tell them what you're experiencing: https://support.microsoft.com/en-us/contactus/
We hope that helps and thanks for your patience.
Sincerely,
Jo
Office Customer Care
Paid $50.00 for nothing!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Office would not download on my Chrome Book. I paid for this software for nothing. And I cannot get a refund.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We'd love to help you with your installation. We have a help page for installing Office on Chromebooks here: https://support.office.com/en-gb/article/how-to-install-and-run-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Great product for everyday use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft 365 Personal has been very useful and reliable for my everyday needs. The apps are easy to use, work smoothly, and help me stay organized whether I am working on documents, spreadsheets, email, or storing files in the cloud. I like that everything is in one place and accessible across devices. Overall, it has been a great value and a convenient tool for both personal and work use.
I would recommend this to a friendCostly Product useful mostly to business users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Lot of options mostly useful to business users. simple interface for beginners Cons: Product cost is very high for regular users, paying 65$ per year for very lite home user.
No, I would not recommend this to a friendUpdated Microsoft 365 Personal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised how easy this was to install and utilize since it's been over 10 years with the software I was utilizing.
I would recommend this to a friendproduct did not satisfy description
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Said it had Publisher for Mac. Checked with two different sales people. They confirmed. After purchasing and going online, Publisher not available for Macs. Total waste of money.
No, I would not recommend this to a friendConfusing instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Office 365 confused people with the 32 bit and 64 bit. When we purchased laptop and Office 365 together with Best Buy, it should provide the right software which matches the laptop.
No, I would not recommend this to a friendDon't like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this program. Prefer some of the older programs. Took many, many steps and emails to get the program to install and then to actually use it. Not worth the money.
No, I would not recommend this to a friend