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Customer reviews

Rating 4.5 out of 5 stars with 38673 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 38,672 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for a few weeks and am not an expert on using all of its features. I am sure I am not making the best use of it yet. I use it only on my personal computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal (1 Person) (15 months Subscription Auto Renew) Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had Office available to me for some time and now I realize how much I missed it. Easy to use and versatile. Ordered it digitally from Best Buy and received it quickly as well as emails that give tips and guides to help me be productive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Is Refundable! In store employees not allowed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop, and was sold the Microsoft 365 subscription with it. I was reminded by our company IT that I already had this subscription through One Drive which applies to up to 5 devices. I went to return subscription and a mid aged girl with long black hair informed me that they couldn't return it. It had been a week. I returned home, called Best Buy corp number, and they quickly apologized and refunded the purchase. It had not been activated of course. What the Midland store could have said was they do not HAVE THE AUTHORITY to refund this! Ridiculous that they give you false information. Very unprofessional and sad. She gave me no suggestions and had the opportunity to tell me to call. I usually like the sales person in the store that I get help from. I am guessing Best Buy here doesn't trust their own employees. The subscription was only under $100. You can return this! Just not here in Midland store!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gota have it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have it but miss days when it was included with purchase of a new computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about Microsoft 365. All of the apps are exactly what I needed as a secretary. I am happy with an option that will continually update and will be renewed yearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal computer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that covers all our needs! Satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy especially with the microsoft apps especially the powerpoint, l am capable of designing good presentations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365. I had a difficult time signing into Microsoft. Although is was installed properly, I did not realize that I had to still sign in. I think a page of instructions would help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for Macbook

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to be able to use Microsoft Word on my new MacBook Pro since Pages isn't always readable to non-Apple users when sending documents. This Office suite works very well on my MacBook and I use it constantly with no issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Liam,

      Thanks for sharing your experience! We're happy to hear you're enjoying Microsoft 365 Personal and everything is running smoothly. We hope it continues to meet your needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft office is essential!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s hardly any respectable company these days who doesn’t need the Microsoft office suite. Easy to use, good price and versatile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of the program. Highly efficient and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good to invest in especially if you're using your macbook for school it's affordable and you get alot of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love me some Microsoft!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any self-employed person! I use Excel everyday as a bookkeeper and Word a little less often, but still a need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 365 with all the included programs makes our laptop truly more efficient and user friendly. The related guided service is easy and informative. Highly reccomend MS 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great for any and all projects. Makes it easy for my kids to complete school work. Download is quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great user-friendly home office program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office 365 provides all the programs I need to manage my home office easily, concisely and effectively. As a marginal computer literate person, Microsoft office is intuitive and easy to operate. And if I have any questions, the geek squad is there to back me up and solve any computer problem I may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my purchase and the service and technical advice I received!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed this for my son to use on his Apple computer. It’s definitely a necessity and a must have to make what you need to do much simpler. He greatly appreciates the program. No problems as far as I know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a computer class on Microsoft Office in early 2004! I got over my apprehension with computers then. This software package is really good.

    I would recommend this to a friend