Customer Ratings & Reviews

Summary, if you want to upgrade or renew, nothing but problems with going through best buy. Store employees provided incorrect information, call the customer support number if you want to waste 5 hours of your life. Tried to file a complaint with customer service and asked for case #, they tell you that you will recieve it after you hang up and they will not hang up until you do. Really? I guess they have a script they work from in the offshore call center. Even more bitter considering I purchased a $700 computer also and i was trying to upgrade to family 360. Yes, Iwas trying to give them more money. Needless to say they won, I gave up and I dont have the 360 I wanted but I now know that best buy isnt the store it use to be and I will make sure to spread the word.

I am so glad that this was recommended to me to purchase with my Mac computer. I use the Microsoft Word and Power Point a lot for my graduate work. This software is a life saver and easy to use. It is definitely worth the money!

The simplicity of having every app in the suite synchronized across every device makes it easy to work at home, the office, or log in and make quick edits when you're on the move.

Already had Microsoft 365. On-line re-new never worked so I had to call. Spoke to representative about re-newing but instead, he just changed my credit card info and cancelled my subscription. I had to start from scratch and place a whole new order. Unacceptable.

Whether I am using a word processor, spreadsheet or presentation software, Microsoft Office is my product of choice. It works seamlessly on both Windows and Apple OS/iOS platforms. There are other features/applications, also, but I do not use them at this time.

I love microsoft office. The item was so easy to download and install on my computer, which works great, although I also installed it on my ipad, It's not as user friendly. It will take getting use to while copying and pasting. Overall a good product.

Happy with this purchase. It has seamlessly transitioned me to my new Surface Pro 3.

It won’t load on my computer. I have tried it around 3 times. Still isn’t on & I’ve had the laptop for a month or so.

The price is perfect when purchasing a new computer. I normally would not purchase Office, but at this price, with unlimited cloud storage with One Drive, you might be a fool not to get it.

We have this on all our computers. Helps for work, especially on the road.

Not a good as my older xps13 and comparatively way more expensive. I haven't had a good experience with bb for years now.

Product is great for my two laptops (PC & MAC) and various tablets and smartphones. All my family uses it. The renewal process is impossible. The past renewal was painful. This second renewal is shaping up to more of the same. There is some communication break down between Best Buy and Microsoft and the renewal indicates that it went through with Best Buy but not with Microsoft. There is all this finger pointing and me just wasting my time. Last year they had to give me a new key code. I have been calling every day for the last three days. Now MS is telling me to get my $$ back from Best Buy and renew my subscription with MS directly. Best Buy is not giving me the call in hot line from.. tell me they need to transfer me to the MS Office specialist and the then disconnect me....

It is an all in one suite, everything you need to work plus a cloud based storage folder which works seamleasly accross devies.

Microsoft Office 365 purchased so that I could continue to use Office on my desktop and laptop. Works great. Have used Office for may years.

I didn't buy nor requested nor installed this product that came with my laptop. You can get this software trial for free direcly with Microsoft but BestBuy seems to include them with laptops to say it's a "bundle" so if you buy the BestBuy Plus Membership and your laptop lowers its price, they won't apply PriceMatch. Scam

It is ok ,my iPad pretty much had every thing on it already .

I don't want my stuff on the cloud and it's constantly pestering me to do so. How do I know if defender is even working?

This product was easy to install and very easy to use as a beginner. It has instructions and a tutorial that helps the program to be even more useful. I would recommend this product to anyone.

I bought this when I bought a new computer because it was $20 off if you bought both. My daughter needed office since she started school and I use office pretty much one a daily basis. Great product.

It was really easy for me to access, i am still trying to set it all up but it is really slow, i use a HP ELITEBOOK