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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38454 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 38,453 reviews
  • Rated 5 out of 5 stars

    MIcrosoftofficesuite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great Easy to download I only used the excel spreadsheet for flood inventory, but plan on using word and PowerPoint.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      No matter your program of preference or choice, your new Microsoft 365 Personal subscription includes all of the features you've come to know and love. We're happy you have found it to suit the needs of your modern workspace, and had an easy installation process along the way. Thank you for sharing your thoughts! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must for your laptop/computer...you can do everything you need for personal or office tasks. Easy to install, easy to use. Worth the purchase price for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value. Install on several devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not find it easy to install, but I put mine into a MacBook Pro. Different than windows and I had to find out where it went. But I did get it. You can put it in many devices and they say on your phone which I wouldn’t do. Your phone is too small to work on. It can be installed onto an iPad. I want it in my windows computer also. that’s one super good thing I like about it. That makes it a good value. I haven’t used Microsoft in so long that I have to relearn it. But that’s me. It’s good to have it. The PowerPoint especially if you’re going to put things online, if you want to post stories and things PowerPoint is good for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, One thing to keep in mind when buying for the year, Is you either get to connect your Subscription to one device for a full year or multiple devices but to one account, So like if your student or use it for work, will only allow one account. It can get annoying when having to work on multiple projects at once and have to go back and forth between work and student account, other than that its good price for a year, one less bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was hesitant, but I am pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the idea of having a subscription to use office, but what I didn't understand was that you get the full software suite downloaded onto your computer and you can always set your subscription to auto refill before it expires. You can also use Office online if you don't have access to your computer, but your documents can migrate from one device to another. The newest updates are always at hand also. I am really pleased with how well this was thought out, and I will be a subscriber for a very long time now that I see how well it is handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS - Office 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had previous experience with this product it was straight forward, easy to apply and works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program with all the bells and whistles. Still learning all it can do. Transfer easily to all devices. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal has functioned as necessary for all home applications as needed. Only thing that could make it better for home use is offering at a lower price for activation and renewal / licensing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to complete my new laptop purchase. Amazing value and one less thing to worry about with the yearly auto subscription. That really works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice computer. I only wish I would have purchased Lenovo in the past. Works great for me! Love it! And Best Buy is great to work with. Fast shipping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a top notch.I am giving it a 5star because i have no issues since when i purchased this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best writing program available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best word processing program available- easy to use and I still am amazed at the formatting optons available- I have been using this for over twenty years, since I was teaching. It is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Office.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Office. It's the standard for office work and general "stuff." It ties in with Office Online, and lets you use it (for yourself) on multiple PCs. Unlike the student edition, it comes with Outlook. Yes, you can put together free Office alternatives (libreoffice plus thunderbird, for instance.) I have for years, they worked fine. I needed to get used to Office itself though, and unlike years past, this was a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 personal - consistently great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Microsoft 365 personal to install on our new HP 15.6" Touch Screen Laptop! The download and installation was very easy and the product works flawlessly with no issues. MS is very consistent, thus my first choice as a word and publishing software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo Yoga

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used all features yet but so far everything is working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so necessary for my day to day use of the computer programs i need to do my job. and Best buy helped with the set up all the way through. super easy. Access to the personal cloud is a must to save storage on my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 personal computer subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great access to Excel& Word for my new Windows 11 PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Linda

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told Luis exactly what I wanted. He listened to me. He brought me to the computer that was going to work for my new job. Someone actually listened to me. I'm very grateful. Now I need a headset. Guess where I'm going tommorrow . Yup BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated computer life skills

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has helped bring me into the future compared to my previous 15-year-old computer set up, Learning the new features has been smooth and definitely improved my work technology and online presence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use was perfect. Works well with my macbook.

    I would recommend this to a friend