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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38454 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 38,453 reviews
  • Rated 5 out of 5 stars

    Easy peasy lemon squeezy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase and easier to install. I did ask the sales person to high light the necessary number on my receipt so I didn't have to search for it making it even easier. Really, it was plug and go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has reasonable price, and I’m glad I bought it, especially because it came with Microsoft Office and a firewall included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Confession from a Microsoft Office Convert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit I had been resisting the idea of buying Office for my laptop, but now that I’ve done it, I am glad I did. I find Word so much easier to use on my PC, and having PowerPoint has enabled me to turn our presentations that have won praise. The Office Suite really is a productivity boost for me, and Office enables me to try a full range of user-friendly and useful applications that play well with each other. If you have a PC, Microsoft Office is a really terrific choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Haven't had any problems. It's a must have, but should be a part of the computer, FREE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MicroSoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this , it is such a good deal and its for the whole year. It makes having a laptop with microsoft you can do so much business , which I do schoolwork...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also want to thank the Best Buy Geek staff for their attention and suggestions on what would be best for improving my computer system. Purchasing and installing Microsoft Office 365 Personal was essential for my peace of mind, allowing me to use its versatility, which my computer so desperately needed. Now I can work with more confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I go to best buy, I always find what I need at a great price.And I am never disappointed.This was also a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft excellence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Microsoft 365 personal 12 month subscription. I use mostly word and excel and still plan on using it on my new Mac .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS365 is Phenomenal!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is phenomenal - always has been and always will be my go-to! I couldn't be an entrepreneur without it. I use it to prepare various products for my clients, such as documents for notarization and taxes, resumes, Excel charts, event programs using Publisher, tables, invoices, correspondences; if you can imagine it, MS365 can help you design it! I purchased this MS365 along with a laptop for my granddaughter, as she was starting her freshman year of high school. I know it's essential for her to accomplish her goals. I can rest assured she is prepared and will always be able to complete her assignments easily. The displays and available templates will guarantee her success!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the Microsoft Office package. It's nice having all the programs in one package. Everything is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have missed using Microsoft Office. It is so nice to have it back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software bundle for a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from not having Microsoft office to having this on my new computer is definitely a game changer. Great software bundle for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The standard in word processing these days. 365 Personal has a wealth of tools most folks will never use (I know I haven't), but it is nice to know they are there if you need them. I'm still old enough to remember getting Word without having to subscribe, so I'm not a big fan of Microsoft for that reason, but since you DO have to use Word (and yes, I've used the free alternatives from the Other Juggernaut out there) as the standard, at least they do keep it updated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Laptop Best Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Microsoft Laptop at Beat Buy recently. I went from a Lenovo to Microsoft and love it! Easy transition and to work on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software! I use this for personal and business! Easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bundle and that it's for a year. I use all the Microsoft 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply a Wow product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AMD product I purchased in OCT 2025 has working perfectly fine. Thanks to the BestBuy Product support team for their guidance to buy the device of my specifications and choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't go wrong with Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too many extras whether if just for work ,or pleasure ,to even begin to mention. Simple installation after you use the key codes. And it comes with free cloud storage space, that was a huge bonus. My kids love it for doing homework and extra assignments, you can a lot of zing in the presentations. Other than having to buy the subscription yearly instead of just purchasing it once and using it for a few years, that is the only down side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Product use at home and work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tool to have and use. I procrastinated in updating the new tools on my tablet. Know I really like using this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tutor ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never not have Microsoft 365 as long as I own a laptop it definitely has given me so much more options to do my assignments

    I would recommend this to a friend