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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38454 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 38,453 reviews
  • Rated 4 out of 5 stars

    MS 365 Personal for Girlfriends PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this product. Works well, and is simple to install. Medium amount of "suggested MS advertising" during install, but not out of the ordinary. Girlfriend likes having the functionality that is similar to her work PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well ain't this Cute!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just Amazing! LOOK WHAT I CAN DO!! Make the most out of the time you utilize these tools it has everything that I could use and its a simple interface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product indeed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What would we have done if there weren’t windows and Microsoft Office? Great product indeed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for school

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting Microsoft 365 Personal was a great decision. It’s super convenient having access to Word, Excel, and PowerPoint on all my devices, and everything syncs perfectly. I use it a lot for work and personal projects, and it’s nice knowing I always have the latest updates. The 1TB of OneDrive storage is a huge bonus too, so I don’t have to worry about running out of space. It’s definitely worth the subscription, especially if you need these tools regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The subscription covers one person on up to 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription covers one person on up to 5 devices at the same time, across Windows, Mac OS, iOS and Android. IT Pro +2 Amazon +2 You get full desktop versions of the core Office apps (Word, Excel, PowerPoint, Outlook), plus OneNote, Publisher/Access (PC only) under this plan. Amazon +1 Includes 1 TB of cloud storage on OneDrive for that user. Microsoft Learn +1 Works offline (desktop apps) and online; good cross-platform compatibility. Style Factory +1 Frequent updates: new features, security patches, etc. Many users mention they appreciate that “it just works” and is kept current. Best Buy +1 Good value for a one-person use case: if you use the Office apps regularly, the 1 TB plus apps is compelling. For example one Redditor wrote:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used Microsoft apps and this purchase was necessary. I used the Microsoft applications often so this was a must have. I love all of the unique features that are accessible on each application. They are all super easy to use and to install took no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Templates are awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft 360 is awesome! I haven’t used a computer in years. I was elected as secretary to an HOA Board and had to write minutes for the meeting. It was so easy. All I had to do was ask questions on my Microsoft 360 and I had a template in seconds. Everything was lined out for me. I could even send to another member and they could edit and send back to me. It was a piece of cake. I had compliments on my minutes and it was all do to my Microsoft 360!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cannot rate at this time. Premature purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a microsoft subscription. This purchase was meant to be an extension. Microsoft will not extend until the existing one expires in July. Likely I will have to install this purchase at that time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Microsoft 365 (1 Person, 12-month subscription) from Best Buy and it’s been just what I need. It fits both my business and personal needs with ease—Word, Excel, Outlook, and OneDrive all work smoothly. Setup was simple and the subscription gives great value for the features included. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personal Microsoft subscription is fantastic and easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 works well and is easy to install on the computer. What doesn't work the best is integration of Outlook with other email providers and takes a bit to get connected and up and running - have to know ports assigned etc.... Otherwise the products work effectively with my Apple workbook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office personal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has all the things I need for academic and personal use. It works with windows which is great. So far it has worked well for my computer. Something I wish was included is antivirus software. It would truly be a one stop shop download.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great for Seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish we would have gone with a larger laptop. Let’s are too close and small for seniors. Monitor is too small as well. However, the laptop itself works well except for a learning curve.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft 365, and all of the new additions that have been added.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 365 is absolutely essential for anything you want to get done on a laptop; from saving a recipe to updating a resume, keeping track of expenses (hello excel) or preparing a presentation deck. The introductory price is reasonable. Very happy with the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales tech helped with the buying process and even gave me some insight to purchase a better computer with an upgraded program to fit my purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 subscription

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t hype this Microsoft 365 enough! I have had the easiest college semester because Microsoft 365. It has all the essentials you need whether you’re in school, your own business, working for a business it’s truly amazing! Don’t miss out get yours today!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talking Cumputer Friend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem when i had to return my computer due to sticky keys. new computer is working great and received help from the geek squad assisted me with Microsoft 365. i think i lucked out with this purchase and i use it almost everyday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Office software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Easy to install. No CD. Just download directly from web. Works great with Microsoft Windows 10. Cons: Office 365 is just that. This software is a one-year lease of Outlook, Word, and other Microsoft products. If you like Word, Excel, Outlook, etc., I would recommend that you search the web to purchase the software for permanent ownership. You can save in the long run by buying the upgrade to Word or Excel on the web from a third-party vendor. The same holds true for WordPerfect Office. You can upgrade from much older versions for less than half the price of a full new version of both of these.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello JWash1256, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Need this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Microsoft so that i have access to word & excel. Havent tried the others yet but im sure theyre great.

    I would recommend this to a friend