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Customer reviews

Rating 4.5 out of 5 stars with 38689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 38,688 reviews
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy all of Microsoft software. Great deal on product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t function without these! Love the Microsoft products. Makes life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lap Top Works Well and is very suitable for my needs and uses! Customer Service is always superior at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office with Cloud Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's office and works as anyone familiar with MS Office would expect. The added cloud storage for your documents is convenient and eliminates the need to drag flash drives from place to place or is a great back-up in the event that you forgot your flash drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and perfect product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and perfect for my personal use. I would definitely recommend buying this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to installed. All the key programs in one package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for anyone on a personal level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Youʻre able to have word programs on more than just 1 device. Iʻm able to work on my documents and what not on my laptop when Iʻm home. When I travel with just my iPad Iʻm still able to work on the same document I was working on. It gives me a much easier time working on things when Iʻm on the go. You also get all the microsoft programs you would need for personal use. It was easy to install on both my laptop and iPad. I HIGHLY RECOMMEND getting this at the same time you are getting a new laptop because of the little discount you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Laptop I have had in years!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Hp laptop & I owe it all to the most friendlist Best Buy customer service rep that help me choose one She was very patient and listen to my needs and helped picked the perfect one! I got exactly what I needed. Totally recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Personal Package...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to my new laptop, per the switch from Windows 10 to 11, thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good; definitely a recommendation to have. Since only I use my computer, it is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for everyday use. Value for money. Affordable and great finds in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office, what else could it be? Lol Good as always

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what I need it to.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine, I haven't used word in a while. Works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great purchase just wish I got the lifetime subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this product when i bought my laptop from best buy. very glad i did, as it has helped me with updating my resume. also great for refreshing your skills with microsoft products for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great happy how useful it is.hope I can learn to use the most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to Mac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this option as I get used to my Mac vs a PC! All the features I need so far! Easy to download and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same but good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been great. Ive been retired for a while and had to re-acclimate myself to Excel and Word.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not too good about Microsoft technical support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to make an appointment to make sure I had it installed correctly, so went back to the store and the guy just told me it was ok. Then I asked him to help me to sign in with a new Microsoft account for using it but he said I can not help you with it. I wish I have had a better support about how to install it and how to use it. I guess everybody gives for granted that we all know how to do everything about Microsoft, but we are not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must have for anyone and everyone. With the support of the Best Buy team, it is just another stress taken off my shoulders. Not only will they help me with simple tasks, but also the bigger ones regarding all things Microsoft. Actually, they have never been able to not answer a question about any operating system or app or whatever it may be.

    I would recommend this to a friend