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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38454 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 38,453 reviews
  • Rated 5 out of 5 stars

    It Works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and designed. My only complaint is that I hate that youmhave to pay for it year now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for all of my school work. It is a great program to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office 12 month Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get the 3 main programs needed for most school or work function. Wasn't a bad deal with the discount. Subscription service is the new thing for everything these days. Unfortunately, 12 months from now, ill have to buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Would recommend this item to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Contains everything I need. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 works great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and user friendly. I contains everything I need for my personal and professional work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for occasional projects

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I retired I have joined community and family events. I use my working skills to help put together various events. Microsoft personal is inexpensive and just what I need to document and track progress. I bought this product last month after my computer crashed and received it a couple of days after ordering.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear Microsoft 365 is helping you as you put on community and family events.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Delivers - Geek Squad saves the day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft delivers a great product but I did have trouble installing it with the key code on the receipt. The Geek Squad helped me resolve the problem remotely. Thank you Geek Squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I needed Word and Excel, so this was the choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to use Word because it's an industry standard so I got the subscription but I'm not really happy about it because 1) it's only for one year and in the past a program could be purchased and used for as long as possible and 2) I hate outlook and I don't even know what One Note is for (and if it's for scheduling or organizing random thoughts, I've already got other apps to do that and they were free apps).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Organizational tools

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect package of tools to keep me organized. I can share between computer and ipad easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I need for home and small business use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Personal package has all the features I need for the majority of my home and freelance business needs. Each product is easy to use because of the intuitive nature of its toolbars, and the assistance given by Co-Pilot when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal, thanks for security for my Sistem, 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase and a very quick intalation process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop recently had to be wiped clean- I couldn't decide which Microsoft to purchase to install. So glad this is what I chose! For $69.98 (plus tax) i have Word; Excel; PowerPoint; OneNote; Outlook- plus OneDrive online storage and Skype world minutes! the best part i also got a free Webroot Secure Anywhere Internet Security program (saving $50.00). Perfect for the business my husband and I started!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for anyone who relies on use of Office produ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes at a great price when bundled with the purchase of a new computer or laptop since you get a discount on the price. Installation is simple and you don't have to worry about which version you have since you get the latest one. You can't beat the price of the subscription in comparison to buying the whole suite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Micro365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still finding out all its features that come with the updated software program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product and customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Lenovo purchase. And great customer service from Sanzidul at the Springfield Best Buy. He was very helpful, knowledgeable, and personable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 still got it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and ease of the customer service was noted with this subscription. It took less than 5 minutes to upload on to the computer. Again, the customer service was there for us. Consider keeping Microsoft 365.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the buy to have access to everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Dell Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with our Dell computer. It is light to carry and doesn't take much room. Works great and fast. It is also a quiet desktop.

    I would recommend this to a friend