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Customer reviews

Rating 4.5 out of 5 stars with 38697 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 38,696 reviews
  • Rated 5 out of 5 stars

    Microsoft365

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! I can use it at work and home I trust in it 100%. Easy to use and have self-guided for beginners.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Awesome to hear that you've had a great experience using 365! We're glad that it's meeting your needs at work and at home.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Office 365 has a fast & easy download process & it is also easy to get used to working with this new version!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing your experience with us, Angela! We're really happy to hear that you're finding the latest edition to be very user-friendly.

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    It does what it's supposed to do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I was never supportive of the fact that Microsoft now made Office a subscription; the product does what it's supposed to do. (Yes, I am aware I can purchase the software forever.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The card worked great. Really useful and worked fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Surface Pro 07/14/23

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this availability eases performance with familiarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very easy to install and set up. A great product for any school age kid. High school or college. Very reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good with my new Chromebook. Different than the Windows based laptops I am used to but I am enjoying the learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded and used the 365 on more than one computer and it works great having all the programs that I can use on multiple computers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Fran,

      We appreciate your review. We're glad to hear that you enjoy having Microsoft 365 on all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Can use Windows on Mac

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to use Microsoft suite applications on Mac book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I found the online link to activate the licence it was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as expected. Great help from store personnel for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completes my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for free with my laptop purchase from Best Buy. Works seamlessly with my ipad and the Lenovo tablet. No complaints what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better then have your personal Microsoft at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time subscriber

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt know they had such a cheap subscription that you can take across computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office license purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Excellent assistance by Best Buy team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a life saver!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an incident which totally destroyed my laptop. I too it to the Geek Squad and within days, they had notified me that since my laptop was covered and my purchase price would be reimbursed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software package!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting a long time to use Microsoft 365, and the wait has been worth it. It is very user-friendly and much more efficient than older versions of Office. My only disappointment was that you had to purchase it online and I will have to renew it every year. On the plus side, it does include Publisher!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP all in one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set-up. I wish it came with more memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The hidden numbers tore off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rub off paper covering over the hidden 25 digit number was not completely legible.I could only read about 15 of the numbers. I was advised that it was a Microsoft problem and to take it up with them. I didn't see it that way. Best Buy sold me the software program and therefore was liable. If I bought a computer monitor and took it home and it didn't work "out of the box," it would have been a Best Buy problem. Why wouldn't that also be true here ? It took the store manager (Chey Anne) to get involved and solve my problem. I made several trips to the store before I was able to walk away satisfied. She made it happen !!! This rub off "stuff" is just no darn good..............

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact they cover my phones and other computers, which weren't bought from them and can call them over the phone for resolutions.

    I would recommend this to a friend