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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38697 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 38,696 reviews
  • Rated 4 out of 5 stars

    No instruction or tutorial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the annual membership and I had the Geek Squad put Office 365 on my new computer, I am not very familiar with Office and have not used the cloud. When I got it home and started to run Office, I had to learn on my own. I received no instructions from the Geeks at the store, and I had no tutorial. I had to call the help line to get started. As I learn and become more familiar with the program it is getting easier to navigate. I wish they had included more info initially with the purchase. If you buy this program and have it installed I recommend that you ask questions at the store, especially if you are new to Office and the cloud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need and more. Wish it did not constantly insist on AI and Cloud storage though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t imagine doing the tasks I need to do by hand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very excellent this app for my computer and my dairy work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very secured and most of my data are in the cloud. Did not have to be bothered about installing the application on pc hard drive. Have access to all updated versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to type my book in microsoft word, ended up using to help keep my grandmother's business email up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend!!! Great price and product!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The programs other than outlook are fine because they haven't changed much. Outlook is awful. I had been using Outlook 2013 but upgraded. 365 will not sync my Contacts in Classic mode but will in modern mode. 365 only has an on line archive so I can't archive to an outside drive forcing me to use classic for archiving. Outlook classic will sync my calendar with my phone, but 365 will not. The result is I hobble along using both classic and modern for different functions with little confidence in the result. I should have take the advice of the BB tech and just used google. The problem is I have a large archive file that I need to access.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good great and the remaining and all the rest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    online order

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item came with laptop purchase, online order, 365 is necessary for your computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to Microsoft Office but the features are amazing! I am really o

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for school and I for the price it’s worth it. The personal is perfect if you have a personal laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salvador R Sosa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been the best decision ever buying the software

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Windows...Apple, not so much.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for a windows based PC/LAPTOP, I was informed by apple that this is basically built into the OS on the Mac Book when I went into the Genius Bar. Certainly no need to buy with an apple product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    does what i need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even when retired from work you still need a program to compose letters and send certain documents to the printer this is the one that satisfies all my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pfft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscription based office 365 is stupid. I miss the good old days of just downloading and keeping it forever....oh well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m new to the computer world. Still trying to figure it all out but my initial setup was easy. The price was reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for a Mac Book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Which they would offer it for free especially with the cost of a Mac book already being high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy learner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with an add-on for my grandsons graduation gift, which was the new apple laptop. He is headed to college and needs these programs for his classes. He has all summer to learn and Best Buy support is unparalleled. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't do my job without it - reliable - confidence!

    I would recommend this to a friend