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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38724 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,900 of 38,723 reviews
  • Rated 5 out of 5 stars

    A must have for business and personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the Microsoft suite of software, very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who is not an Apple fan, I feel you can't go wrong with this office suite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use microsoft 365 has been on my home computer for a long time. Installed on new laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Darren,

      We appreciate your review. We're glad to hear from a long time fan.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Got for free!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft office. Nice that I got 6 months free with laptop purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much money for the amount of use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do not like the fact that Microsoft 360 Personal is a subscription. I don not use it enough to justify almost $100 a year. I will be canceling it next year and using the free version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an easy product to add to any laptop. Easy to download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 is working very well. Updates are available on a regular basis.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Sam,

      We're happy to know you are enjoying the experience hosted by your new Microsoft 365 Personal subscription, and excited to know you've found the recurring updates to be a beneficial feature. We're thrilled to be a solution for you! Thank you for taking a few minutes to share your feedback with us. We appreciate your insight!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    A much better process

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to get installed and set up. Certainly better than in the old days!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my second computer already as the first completely died after 3 days (verified by the geek squad). I'm hoping that it was a fluke as I actually quite like the laptop, but I'm wary of recommending it given the initial experience. Returning it was quite a hassle and I didn't get a full refund which I'm still bitter about.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed for school work. Office helps with what I need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it easy to function in my limited computer world.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from Office 2010 as support ended and some issues were cropping up. Works fine with differences, of course. Haven't used extensively as yet so unsure of all the changes. While I'm sure some may prove to be beneficial, the display changes strike me as being more of a step backwards as display can be harder to read and potentially takes more steps to get to the same place in other cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loaded well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As required the MS software for use, found purchase of MS365 simple and efficient way to order it, rather than go to MS Store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365 OFFICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just what I needed. Easy to use, like all the apps in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use every day. Easy to use word and excel. Efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works on multiple devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like being able to work on documents on all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, has all I need for work brought home and home/personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save yourself some money by doing 12 months at onc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much cheaper than doing the month to month great deal great bargain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free YEAR

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Lenovo Yoga 630 and was given this subscription free for one year. Needed to work from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options. Just wish you didn't need to pay every year.

    I would recommend this to a friend