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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38454 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 38,453 reviews
  • Rated 4 out of 5 stars

    Essential, Reliable, and Works Across All Devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is one of the most useful subscriptions I’ve purchased. It gives me access to the full suite of Office apps—Word, Excel, PowerPoint, and Outlook—which all work seamlessly across my laptop, tablet, and phone. The 1TB of OneDrive cloud storage is a huge bonus, making it easy to back up files and access them anywhere. Installation and activation were simple, and updates roll out automatically so I’m always on the latest version. It’s perfect for both school and personal projects, and the value for a 12-month subscription is hard to beat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent produc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. I recomed this product to everybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the Annual Cost

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is well worth $99/year. I'm always using the most current software (and more types of since you get the entire suite of products) for much less money than having to constantly purchase and upgrade. I wasn't sure in the beginning, since I am such a cost-conscience person. But I will be renewing when it's time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Softaware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Microsoft you know what you are getting. Easy to use and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your Microsoft Personal 365 TODAY!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my 365 Microsoft Personal (1 person) 12 month subscription. It is simply the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive subscription

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the personal use version. I believe it is on the expensive side for the subscription. It has neat features. I wish the sales guy would have told me about the home version you can buy outright for a one time fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copilot is the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I cannot imagine not having this installed on my laptop. Copilot is the best. Love this new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great for personal use especially word and excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless productivity upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 personal has been an amazing addition to my work flow. All apps run smoothly across my devices and co-pilot boosts productivity everyday. A must have for work and home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Easy digital download from best buy and was up and running g with all my Microsoft needs quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have Microsoft. Couldn’t do my work without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I brought this item, I do a lot of work online and need excel and word. I was paying monthly with Microsoft, and I felt like it was too much for the year. So I decided to get the 3 yr package which will be better for me in the long run, I'm saving 240.00. It was a deal breaker for me. I highly recommend this product if you use Microsoft often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did an online purchase for this product, and the installation process was very easy! I've been using this product for 9 years, and have never had a problem. I highly recommend Microsoft 365 for anyone looking to enhance their productivity and collaboration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and install. Online help very useful. I tried out Excel, Power Point, and Word. Also, has Windows Defender. So I don't have to buy Norton. Also has One Drive storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant believe i got this item for free its the best for work very useful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need instructions at time of installation, before leaving the store with new laptop. Had to call Geek Squad. Apparently the 365 was not fully installed; Geek Squad activated it by phone. Still some problems. Some customers, like me, do not know what questions to ask. Also, your surveys should add "Not Sure" to question about 'would you recommend thus ptoduct'.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is working fine & my agent was very helpful & knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More storage more things to download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good idea that the boy who attended us gave us. Since he downloaded quite a lot of things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Got It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using Office 2010 on my old computer. So when I was buying a new laptop, I was unsure if I should get Office 365 and if so, which version. I decided on the Personal version as $70ish per year was not much per month and includes updates. I'm glad I got Geek Squad Support which has helped my learn to use it. I have had no problems using my old Word and Excel files with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for single use package, great work for professionals

    I would recommend this to a friend