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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38728 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 417 Showing 8,321-8,340 of 38,727 reviews
  • Rated 5 out of 5 stars

    Must have software when buying a new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and a must have with a new computer, make sure to buy it if is going to be used for any type of school purposes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Chuck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad install 365 and evidently as they were installing it they also canceled it. I have been trying unsuccessfully to get a refund.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trouble loading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ihave liked the programs in the past, however have had some difficulty getting Outlook to work and never did get it to link to older email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodformyneeds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still am.unsure with this, as im trying to find out if it has protection on my laptop. The guy thatbsold it to me said it does but my computer keeps telling me to purchase security.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed product for my working and personal needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrades from older windows software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New convenient upgrades make uploading documents and photos seamless. Easy to open different documents, spreadsheets, etc. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great product buy two of them while in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed microsoft on computer and this provides all programs that I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as products used at work. Very easy to use and like that it's cloud based.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get by without Office. I don't usually like the idea of a subscription but this is one way to keep your office version updated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect product for any business owner! I own a small business and this gives me all the tools I need to stay organized!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure you get Geek Squad to install it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't speak to how easy it is to install, because Geek Squad did it for me, and no worries. Everything is just fine with the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mICROSOFT WORD IS THE frikken best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love micro word bruh. COuldnt get a resume written or sent to jobs and stuff without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the MS suite. its a must have for me. will renew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have ever made before. Easy to install and even easier to use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Wow! That's a big honor. We're really happy to hear that 365 is the best purchase ever. It's great that you had a great user experience.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    No glitches and works excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and use. No glitches and all. Would definitely recommend to a friend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy download and would recommend Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Connivence in one package!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend it. This simplifies my work and online life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product for my computer because this is what it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pandemic purchase goes off seamlessly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter in college sequestered for pandemic drops (and destroys) her computer. Using the Best Buy website I was able to make a new purchase, made arrangements for her to pick up in her campus town, they transferred her data and got her set up. Appointments set up, made ties to my computer support. Easy. Thank you Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're so glad you had such a smooth experience and your daughter got set up easily. Thanks for sharing!

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft