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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38454 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 38,453 reviews
  • Rated 5 out of 5 stars

    New for laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my new laptop, easy to imstall. Just needed to type,in the code number from the receipt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent subscription for the work day. Has all the necessities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy and the help they provide.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop and I couldn’t be more happy. My wife job had eliminated her position which provided her with a company laptop. It was unexpected and she was a little hurt so, I wanted to do something nice for her. The associate at Best Buy recommended MS 365 to add with the purchase and he couldn’t have been more right. In order to do her resume, personal excel spreadsheets. It was my best purchase in at least 5 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Fast and secure. Great price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new computer and the personal programs. Like how security is a component of the program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied customer JEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, safe and easy access and install. Would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OmniBook X Laptop Al

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying learning about my HP Laptop. It is working great for my needs. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why Keep Paying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessary evil unless you want to use Google for everything, which takes some getting used to...I find it very disappointing that we have to pay for this every year - that was never the case!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Personal 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software, I was reminded to purchase Personal instead of Business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excelent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent product, I love it, my computer is working very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great for working on PowerPoints and papers for my classroom. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low annual fee worth added 24/7 technical access.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was apprehensive at first, but now super satisfied after easy installation and rapid, efficient 24/7 tech service. Details re specific apps in this version hard to find, even Best sales could not find. Now -- wonderful, this version has all of Outlook, PowerPoint, Publisher, OneNote, Word, Access, Excel, Visual C++. Updates are automatic, so it is truly worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you use Word or Excel. It helps with resumes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as expected. Installing was easy and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Buying — Great Recommendation from Staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a subscription at a discounted price along with the 14-inch MacBook Pro with Apple M5 chip. It has been super useful. Thanks to the staff who recommended it at the time of purchase. I was initially hesitant, thinking they were just trying to push a product, but it’s really worth buying. Thank you team for making me buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best System for Windows and Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Office 365 Personal primarily for word processing. I started writing a book on a Windows platform. Afterwards, I migrated my work to an Apple computer. MS Word has a similar look and feel on both systems with two exceptions. I often find myself needing to use the Apple Desktop menu in conjunction with the menu that comes with MS Word. Also, the Table of Contents on the Apple computer gets a little wonky at times; it fades out, but eventually recovers. These are system or migration issues, not a critique of the product. In that regard, I could not find another Office systerm that rivals M.S. Word or Outlook. Word is easy to learn. It has styles (headers) that facilitate good formating. In addition, the developers at Microsoft are continually improving - or adding to - the features in Outlook email. I cannot offer a fair critique of the Excel Spreadsheet or the PowerPoint presentation designer, since it's been over a year since I've used them. I can only say that I would rate the Numbers spreadsheet for Apple and their Keynote presentation designer superior to both Windows products, if Microsoft hasn't made any significant improvements in their products over the past year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super good deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Access to all Microsoft Suite. Easy to navigate and was able to use both Excel and Word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. I saved a lot by availing this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a smooth process, expectations were met. easy to access!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best labtop i have bought, this year, i will highly recommend my friends to patronize this store.

    I would recommend this to a friend