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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38730 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 470 Showing 9,381-9,400 of 38,729 reviews
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got an email. it was easy to install and use I do recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nathan,

      Thanks for recommending Microsoft 365. We're glad that you had a great installation experience.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful errands very smoothly on my computer best thing I have ever it runs very smooth me on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PhillipFluke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had BestBuy install. Great people to work with. Very good at explaining how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its goid for the year, good for price! Also comes with 1 TB cloud storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install!!! Fast delivery!!! A lot of apps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great and Best Buy installed it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary evil

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been years without itbsince they started making you pay for it. My circumstances have changed and i now need it formuse with my organizations. I hate to admit it...I have missed it. Still getting caught up on the ne features but really having no problems or issues. Having one drive is a big bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman at store recommended. They even gave me a quick class. Live it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download. Great product. I am a fan of Microsoft software.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Terri,

      We love that you are a fan of Microsoft software, thank you for sharing. It is great to hear that you are enjoying Microsoft 365 Personal and that it was easy for you to download.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, easy to use. download was easy. May useful features.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're happy to hear you had an easy download and things are running smoothly. We hope you continue to enjoy the features in Microsoft 365 Personal.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    a good microsoft product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good microsoft product at a fair price. needed it to update my old laptop and was able to use it on my new laptop too. Had it installed thru totaltech - great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to check out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install!! Used a gift card to purchase and checked out smooth

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that your installation was easy to install.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    MICROSOFT PRODUCTS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. We needed these products. A great value with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good product. I don't particularly care to rent but the product can't be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchases with HP deakstop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use and accessibility. Year starts when activation code is used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great! Has everything I need to help me run my business effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any student or someone who needs the programs for work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear you feel Microsoft 365 Personal is a must have for students.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good - with some exceptions.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A technological improvement, but I probably use only 25% of the capability and capcity of Windows 365. Unfortunately, e-mail does not seem to interface as well with Microsoft 365 (so I am told) as it did with Windows 7 Home Premium, so I use G-mail now, whose format I don't like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for what it is. More than likely buy it again next year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still the GOAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, at this point I can't image not having this on any computer I own.

    I would recommend this to a friend