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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38454 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 38,453 reviews
  • Rated 5 out of 5 stars

    It's Office and always updated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what else I can say. It is Microsoft Office and it is always up to date. I am really not keen on annual subscriptions but I do like the convenience of it being the latest. I have not used it very much yet, mostly Word which I have always liked. If you want your software always current this is a way to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is easier with Microsoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried "saving money" and switching to the free google drive and docs, didn't work in professional settings. I got frustrated and finally switched back to Microsoft. Life just functions better with Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for the new computer I purchased. Geek Squad loaded it in my computer after transferring all my files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS 365 download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is quick and easy. And working with my already existing Microsoft data and applications is seamless. Not certain about the subscription model, however, in exchange for always having the most up to date version, I'm giving it a try.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had a quick and easy installation.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Diva

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love XL and Word — Especially Excel. The uses I have found for Excel exceeded my expectations and dreams. I’ve used it for a project. I was working on, tracking my Medical spending, etc., a personal project I work on in my area every year. Love Excel! Sometimes I hate it, but I love it still.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased the Microsoft 365, I haven't yet fully used it, but happy regardless and it will be available to me when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect as always, Best Buy and Microsoft are a clutch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great comp. and great assistance from best buy group to get it right. great people in sales and support!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft is the king of office work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using microsoft at home for 10 years and would not change it for anything else. Word and Excel are my to go for all projects, letters, charts, accounting reconciliations and so on. Easy to use with many possibilities that makes the products I create always very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immediate use after downloading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I was able to use the products immediately after downloading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it! She will be using it through out her college years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office package that has everything in one. It’s nice that you get the 3 extra months. This one is also nice so that if something happens to your computer you can download the package on another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo Yoga 7i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good computer for the price that I paid. Would highly recommend for a college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From wary to wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 6 cameras (includes doorbell) and over 900 events recorded in the first 2 weeks of operation I was wary but then I realized the problem was me. I soon discovered how powerful and flexible the system and individual cameras were as it easily allowed me to make adjustments that brought my key events down to just a daily few. Also get a kick on how easily it allows me to follow a chain of recorded events from camera to camera. Can't comment how it compares to other camera systems but I can say I'm very happy with it and the price was less than half. Still in the learning process.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription Model Gets Thumbs Down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that Microsoft has moved to a subscription model for "personal" users. The app bundle itself is good, but at this price should include the whole suite of Microsoft applications in my opinion. I can recommend the applications but not being forced to pay for them again every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now do my school work thanks to Best Buy great prices and deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that the salesperson recommended adding this for my computer. It has everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super pleased with this purchase! Zero buyers remorse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for more features. Definitely cane in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I needed. Love the lighted keyboard and the touch screen

    I would recommend this to a friend