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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38458 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 38,457 reviews
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the software and new features. Enjoy using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft is excellent i have no problems with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated software for laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service by Geek Squad at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe R

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for me to use. Includes all the tools that I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing special, seriously - Hardly the best value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay. Nothing special, honestly. 3 free months? Cool. But it was just bloatware really. It had little to offer that couldn't be found through other developers - even open source/shareware type programs. Wasn't impressed, but it worked just fine. I guess, if you love Microsoft, then you will want this, but if you aren't insistent on Microsoft programs - look elsewhere for BETTER values with COMPARABLE features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should have these for home, school, office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Outlook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to be similar to XP and I am used to that. The big problem I have is that Outlook does not accept my Office Outlook password and there is no means to reset it. Without the password it remains non-functional. I will have to go through the trouble of calling MS or my IP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I start use this suite i hope everything works well maybe in a few months I can make a qualification

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Missed my Word and Excel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't wait to get this program back since mine previous one expired. Even though I'm 75 I still use them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Testimonial

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Microsoft 365 Personal has been a game-changer for me. Having Word, Excel, PowerPoint, and Outlook all connected makes my work so much easier. I love that I can use it on my laptop and phone and everything stays synced. The 1TB of OneDrive storage is perfect for backing up files and photos, and I never worry about losing anything. The 15-month plan is a great value, and the auto-renew feature gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy program to have..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great program to have on hand. It's very user friendly. As a journalist working from home, it helps me immensely with my writing. I highly recommend this program to anyone looking for a well-rounded program for document writing to publishing to accounting. Very handy program to use! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office has been good in the Support from Best Buy is even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to install. I enjoy the ease of using this product. It is user friendly and offers all the features I need to perform my daily projects. I recommend it for students as well as novice users.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review with us. We're glad to hear that your installation was easy and you are finding Microsoft 365 Personal so user friendly and worth recommending.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and able to download on multiple devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Execel, Word

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    verry good for what we need it for to run our business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST THE PRODUCT THAT I NEEDED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Microsoft word program that was no longer receiving support and decided to upgrade to the Microsoft 365 Personal program. Wow. Easy to install easy to use and I am enjoying all the offered features.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We're glad that the installation process impressed you. If you ever need any help feel free to reach out to our support team.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know without MS Office, we cant do anything with our laptop, so got this one. So happy to work with it. Lot of exciting features have been added which makes our work creatively, easily and fastly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Anipraj,

      Thanks for taking the time to share this information. We're happy to hear you're enjoying using Microsoft 365 Personal for work. We hope it continues to help boost your creativity and productivity!

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect membership to obtain as it precedes all access to Microsoft 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paperwork

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it gets the job done always the original go to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 personal version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has a lot of useful features for our personal office use.

    I would recommend this to a friend