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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38462 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 38,461 reviews
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job with help installing this. Word works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the accessories that come with this product make my life so much easier. When it comes to filing or creating documents I have an easy way of getting it done while storing it securely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 works great. I purchased it for my kiddos HP laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aways a great product when doing business. Now I'm a full Microsoft Guru. #bestdecision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect package one stop shop for all productivity apps from Microsoft. It was easy to install on my computer and has worked flawlessly with frequent updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You for the Great Product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my windows 11 products; needed it before the end of October 2025!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - no problem for now. All icons needed have been installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft subscription.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a subscription and I was told this would extend it but I haven't seen any evidence that that happened. In addition, I don't think I should have to renew it every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xavier’s review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get for personal and professional use, I think it’s an essential part to any computer. If you sign up for the Best Buy plus membership you get a major discount on this addition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft, Family or Personal 365, it's all good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has had Microsoft Family in the past, seeing the benefits from it, yet noticing no one in the family but myself taking advantage of it; i have to say, Microsoft 365 Personal is a good way to go in becoming a true Microsoft Program believer. I dont regret having purchased just the Personal this time around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah, it’s a product we use on our computer every day almost every day. My husband uses it a lot for his work and home as well for everything that he does at home. He’s a word guy and everything goes into 365 Office wise because of all the paperwork that he likes to compile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal 1-year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the 365 Personal. It was a great price and the updates are keep everything current. I had no problems installing it or using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, easy to use. Good value and exactly what i expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Features all apps with most recent co-pilot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps very easy to use Digital activation downloaded with ease and uploaded to my desktop flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is a great product to use for both home and business. It can be used on all of your devices also. Very nice for presentations also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't do without this purchase. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this product so far, i hate web based items most the time, but it is what it is

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don't really like subscription software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Personal Microsoft Office works great but I find the notion of having to deal with a subscription unreasonable and greedy on the part of Microsoft.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need plus 1TB of Cloud Space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this product myself for over a year. I bought this latest one for my daughter not only so she can use the MS suite of products that come with it but also for the free 1TB of OneDrive Cloud Space. Easy set up for your PC to constantly backup your work to the cloud. Download the OneDrive app to any smart device and have instant access to all of your files from anywhere in the world. Once I set this up for my daughter her comment was "OMG Dad! This is exactly what I needed in my life!" The only complaint I have is not with the product itself. Unfortunately, it took 3 days for me to receive the software download link from Bestbuy. Other than that all is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice package from Microsoft. Like that everything is simple and ready to go.

    I would recommend this to a friend