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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38462 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 38,461 reviews
  • Rated 5 out of 5 stars

    Productivity suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Productivity suite, it is needed for work, school, and personal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought laptop as a Christmas for our grandson and purchased the microsoft 365 as it will be used for research and school as well as games. Wanted him to be able to have whatever he needed on the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for work purposes, fast and all the necessary tools

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup and works great. I would highly recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SharylId

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked well. Geek squad installed on new pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. All parts of the application are useful and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Smart Supportive Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you want to just 'not think' about it. That is the joy of Copilot in Microsoft 365. It feels like having a personal assistant who actually gets me. It helps with writing, organizing, and summarizing — all while keeping things simple and stress-free. Super intuitive, reliable, and makes work feel easier. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so convenient for school and work. It is very easy to use. I will be buying more in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WFH - No Problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed when I got downsized out of my job. I can remain professional and work seamlessly from my home office!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems OK was easy to install has been working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Office Idea Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using MS Office for years, for spreadsheets and docs and email and accounting and... Basically everything. Having to re-purchase the "latest greatest" got old, but if I didn't, it just became a hassle. Then I got a new laptop and they showed me Office 365. I was a little skeptical because I'm not typically a fan of software subscriptions. I want to buy it once and have it work forever. After looking through the details and the upcoming releases, it looked like they got it right. After using it for a month for myself and my wife's home business, I ended up getting my dad to upgrade the computers in his business as well. It's been working great and there are a number of new tools and options they've put in already. If you do anything with spreadsheets or docs, it is well worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally gave in and purchased it. So far, I'm happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop its super fast and reliable, i wapuld buy this guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft purchase it with my iPad I've already used Microsoft on a letter. I had to write. I like the way how it changes my wording with AI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was exceptional! The staff was friendly, attentive, and always willing to help with a smile. Everything was handled efficiently and professionally, making the entire experience smooth and stress-free. Communication was clear, and every detail was taken care of with care. I truly appreciate the dedication and commitment to customer satisfaction. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price for this package. Easy to install. I had no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.. Very user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software.. very easy to use.. I like how it ties everything together... they new display on the desk top makes it easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HOME OFFICE IT ASSISTANT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed to update my home office information management system, I realized that I would also need to update all software that interacted with my home office needs. This new Microsoft 365 Personal software meets all my needs. Once I had time to familiarize myself with this new software package, I found it relatively easy to use. As I do more and more projects, I am using more and more of the different functions included in this software and I find it a great IT assistant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great on Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly on my Mac. It was very easy to install as well. I like how I can easily work on my Mac than easy transition my work on my iPad.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to hear you've had an issue-free experience so far with your new Microsoft 365 Personal subscription! From installation, to everyday use, we've designed your new suite to offer our users the support they need, and to do so seamlessly. We're happy to be a viable solution for you. Thank you for sharing your thoughts with us. We appreciate your feedback!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well on my laptop and all other of my devices

    I would recommend this to a friend