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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38761 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 783 Showing 15,641-15,660 of 38,760 reviews
  • Rated 3 out of 5 stars

    Office subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to install on multiple deviced. Miss the look, feel and ease of use of Office 2003.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office in an easy download. Easy than office installs of old and comes with the ability to put on tablet etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend and Perfect fit for my daughter while she is in college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having what i needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had what I needed and it was easy thanks. The members listened and pointed the product that meets our requirements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tool!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have when you have presentations, home work to complete, and get to use it for work. Very reliable product from Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT 365 SUBSCRIPTION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY PROVIDED 15 MONTH SUBSCRIPTION FOR MICROSOFT 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free with laptop purchase! Amazing perks with this store!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it should do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it should do, although I find it unfortunate that the subscription is needed when a Microsoft computer is purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great way to activate your membership for microsoft fast and easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it too much yet. I'm still trying to figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gilbert McFadden

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted Geek squad to install, however Had to be installed by outside vendor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to use Microsoft for everything. This is something I have no choice really. I do recommends to any one to buy it. It is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't receive better service. I really enjoy dealing with Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. It was so easy to install on our computer. Came in the email and just pressed download

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works-not excited about the renewal cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Windows to Mac, but needed Office (Excel most importantly). Works pretty niche the same as the Windows version, but I'm not super thrilled at having to pay a renewal fee after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use and perfect for business, and personal use !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    corralled. With new desktop one thing I don't like is continue to pay every year. Things has really change that you have to keep spending.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy but sad at the same time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My monitor got lost so I never got to use this, but my sister told me about it and said it’s a real good deal to have, I wud have used it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It is great to hear that your sister has enjoyed Microsoft 365 Personal. Thank you for sharing.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    EXCELLENTE PRODUCT BY MICROSOFT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GREAT PRODUCTS BY MICROSOFT. UNFORTUNATELY WE HAVE ALREADY BOUGHT ANOTHER LICENSE SO WE HAD TO RETURN THIS ONE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Office only cheaper*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's office, works very well and the one drive feature is really nice, especially after my SSD went bad and had to get another one. reinstalling is a piece of cake too, only "bad" thing about all of this is its a yearly subscription. you can buy a full retail copy of this and not have to worry about paying every year, but of course you can never have the most up to date version that way as the subscription version always updates.... there's always a catch isn't it?

    I would recommend this to a friend